Renee Lauritzen
Norco
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
25
25
years of professional experience
Work History
Server
Bob’s Big Boy
03.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Customer service, Data Entry, Property Manager, Sales
South Coast Industrial Door
05.2022 - 09.2022
- Handle incoming calls for commercial, residential, and city/county jobs dealing with maintenance, repair and install of industrial doors and fire doors.
- In charge of multiple accounts for the city and the county
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Short sale buyer
Rick Young Real Estate
08.2010 - 05.2011
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
Owner
Donewell Construction
12.2006 - 07.2009
- Owner of concrete and landscape construction business.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Lead Server
Olive Garden
10.2004 - 09.2007
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.
Relocation Specialist/Coordinator
MegaMove
08.2002 - 10.2004
- Helped customers in their move process from start to finish.
- Developed strong relationships with vendors and service providers, leading to improved services and cost savings for clients.
- Collaborated with real estate agents to find suitable housing options, matching clients'' preferences and budget requirements.
Lead Server
Marie Callender's
12.1999 - 10.2004
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Education
Administration of Justice
Riverside Community College
01.2004
High School Diploma -
Norco High School
01.2002
Skills
- Multi tasking
- Strong work ethic
- Exceptional customer service
- Organization
- Communication skills
- Conflict resolution
- Attention to detail
- Fast learner
- Time management
- Computer skills - Proficient in Microsoft Office, Word and Excel
Timeline
Server
Bob’s Big Boy
03.2024 - Current
Customer service, Data Entry, Property Manager, Sales
South Coast Industrial Door
05.2022 - 09.2022
Short sale buyer
Rick Young Real Estate
08.2010 - 05.2011
Owner
Donewell Construction
12.2006 - 07.2009
Lead Server
Olive Garden
10.2004 - 09.2007
Relocation Specialist/Coordinator
MegaMove
08.2002 - 10.2004
Lead Server
Marie Callender's
12.1999 - 10.2004
Administration of Justice
Riverside Community College
High School Diploma -
Norco High School
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