Julianna Johnston
Fortuna,CA
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in any role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Avenue Cafe
09.2025 - 12.2025
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Coordinated food and beverage orders efficiently, minimizing wait times and enhancing dining experience.
- Managed multiple tables simultaneously, demonstrating strong multitasking and organizational skills.
- Trained new staff on restaurant procedures, fostering a collaborative work environment and consistency in service.
- Collaborated with kitchen staff to ensure timely delivery of orders, maintaining quality standards throughout service shifts.
- Resolved customer complaints promptly, employing problem-solving skills to enhance overall guest experience.
Server
El Cora Mexican Restaurant
03.2024 - 08.2024
- Taking orders/ bussing
- Serving food and drinks
- Processing payments
- Seating Customers
- Educating Customer on menu and specials
- Implemented upselling techniques effectively, contributing to increased sales and improved restaurant revenue.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Housekeeper
03.2023 - 08.2024
- Organizing
- Communicating with customers
- Keeping on schedule and task
- Doing jobs in a timely manner
- Executing jobs that are undesirable for others
Child care - Babysitting
01.2022 - 08.2024
- Preparing meals
- Keeping schedule
- Organizing
- Cleaning
Front office receptionists
South Fork High School
02.2022 - 05.2022
- Answered the phones
- Made copies of documents
- Organizing paper work and appointments
- Keeping students and parents scheduled appointments
- Keeping track of
Education
High School Diploma -
South Fork High School
Miranda, CA06.2024
Some College (No Degree) - Psychology
Shasta College
Redding, CASkills
- Time management
- Customer service
- Organizing
- Keeping clean work environment
- Working well with others/team player
- Working pos system/quick learner
- Multi tasking
- Strong work ethic
- Exceptional customer service
- Cash handling
- Professional appearance
- Safe food handling
- Food running
- Supply restocking
Certification
- RBS certified and trained
- Serve Safe certified and trained
- California drivers lincense
Timeline
Server
Avenue Cafe
09.2025 - 12.2025
Server
El Cora Mexican Restaurant
03.2024 - 08.2024
Housekeeper
03.2023 - 08.2024
Front office receptionists
South Fork High School
02.2022 - 05.2022
Child care - Babysitting
01.2022 - 08.2024
High School Diploma -
South Fork High School
Some College (No Degree) - Psychology
Shasta College
Awards
High Honor Roll, Academic Scholarships, Coast Central credit union scholarship