Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Peer Support Worker
Grenfell Ministries
Hamilton, ON
12.2020 - 11.2022
Provided emotional, social and educational support to individuals in crisis.
Assisted with problem solving and conflict resolution strategies.
Developed and facilitated individualized support plans for clients.
Educated clients about available resources and services in the community.
Maintained accurate records of client interactions and progress notes.
Collaborated with other professionals to ensure quality care for clients.
Supported individuals in developing independent living skills such as budgeting, grocery shopping.
Built trusting relationships with clients through active listening and empathy techniques.
Provided case management services including referrals, advocacy, follow-up visits.
Monitored client safety by intervening when necessary during crises situations.
Responded promptly to calls from clients who are feeling overwhelmed or suicidal.
Met regularly with colleagues to discuss client cases and develop treatment plans.
Line Supervisor
National Overdose Response Services
Hamilton, ON
11.2020 - 11.2022
Provided guidance, support, and direction to team members when needed.
Answered incoming calls from individuals in crisis and provided support, understanding, and resources.
Provided emotional support to callers by listening attentively, empathizing with their situation, and responding appropriately.
Assessed the severity of the caller's distress and determined appropriate interventions or referrals for further assistance.
Developed individualized safety plans with callers to reduce risk of harm or self-harm during times of crisis.
Helped clients deal with substance abuse, mental illness as well as having a faster response times to suspected overdose situations.
Farm Hand
Camp Creek Trout Farm
Durham, ON
10.2023 - Present
Assisted with maintenance and repair activities to keep buildings and equipment in safe and proper condition.
Loaded wood onto trucks and trailers in a safe and efficient manner.
Ensured that stacks were neat and orderly.
Followed proper safety procedures while operating machinery and tools related to wood stacking activities.
Fed and watered livestock and monitored food and water supplies.
Cleaned stalls, pens and equipment using water hoses or pumps.