Renée Allain

• Assisted in patient care within restorative care unit at Fisherman’s Memorial Hospital. Conducted assessments and supported implementation of self-care activities for diverse patient populations, including those with orthopedic conditions and amputations. Managed caseload while addressing client needs throughout hospital stay. Gained knowledge in home visit protocols, wheelchair prescriptions, and insurance funding navigation.

• Performed detailed ergonomic assessments and provided tailored equipment recommendations in community-based workplace settings.
• Executed clear and concise report writing to enhance communication effectiveness.
• Engaged in discussions and planning activities focused on optimizing return-to-work processes for Worksafe clients.
• Delivered a presentation at an assistive technology conference on navigating funding for assistive technology

Collaborated with multidisciplinary team members to implement targeted rehabilitation strategies for patients recovering from spinal cord injuries, traumatic brain injuries, and strokes in both inpatient and outpatient settings.

Provided assessment and equipment recommendation during a weekly ALS clinic to maintain patient quality of life.

• Monitored team performance and workflow, ensuring attainment of company benchmarks and high-quality service delivery.
• Seeked and applied feedback from staff and management for areas of personal and departmental improvement.
• Strong leadership and creative problem-solving within a fast-paced environment.
• Diffused escalated situations by demonstrating patience and understanding.

• Supported promotional events by organizing product displays to attract customer interest.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Efficient in solving complex problems and providing excellent customer service.
• Eager to lead and take on new complex tasks, ultimately leading to promotion