Remy Theriault
Nigadoo,NB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Trustworthy and dedicated cashier with over 10 years of experience serving customers. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
22
22
years of professional experience
Work History
Yard Manager
Arthur Boudreau &Fils
2020.05 - 2024.04
- Managed a team of yard staff, delegating tasks effectively for optimal productivity and performance.
- Enhanced yard efficiency by implementing streamlined processes for inventory management and organization.
- Developed strong relationships with customers, leading to increased repeat business and customer satisfaction.
Cashier
Chez Boudreau
2017.04 - 2020.03
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Truck Driver
RH Frenette
2012.01 - 2017.04
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Cashier
Chez Boudreau
2009.05 - 2011.03
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Security Guard
Securite Provincial
2008.09 - 2009.05
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Laborer
Northeastern Enterprises LTD
2004.02 - 2007.08
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Improved worksite efficiency by maintaining clean and organized work areas.
Call Center Representative
TNS NFO
2001.11 - 2003.09
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Education
Truck Driving Certificate - Truck Driving
Atlantic Transport Training Academy LTD
Miramichi, NB06.2011
High School Diploma -
Ecole Secondaire Nepisiguit
Bathurst, NB06.2002
Skills
- Problem-solving skills
- Customer Support
- Customer Service
- Verbal and written communication
- Fluent in English and French
- Calm and Professional Under Pressure
- Understanding Customer Needs
- Professional telephone demeanor
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Yard Manager
Arthur Boudreau &Fils
2020.05 - 2024.04
Cashier
Chez Boudreau
2017.04 - 2020.03
Truck Driver
RH Frenette
2012.01 - 2017.04
Cashier
Chez Boudreau
2009.05 - 2011.03
Security Guard
Securite Provincial
2008.09 - 2009.05
Laborer
Northeastern Enterprises LTD
2004.02 - 2007.08
Call Center Representative
TNS NFO
2001.11 - 2003.09
Truck Driving Certificate - Truck Driving
Atlantic Transport Training Academy LTD
High School Diploma -
Ecole Secondaire Nepisiguit