Len Penney
Georgetown,ON
Summary
Adept at driving operational excellence, I helped spearheaded yard efficiency enhancements and safety standards uplift at APPS Transport Group, achieving notable customer satisfaction growth. My blend of strong leadership, problem-solving abilities, and maintenance coordination, coupled with a knack for fostering teamwork.
Demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Yard Manager
APPS Transport Group
12.2015 - 11.2024
- Managed a team of yard staff, delegating tasks effectively for optimal productivity and performance.
- Developed strong relationships with customers, leading to increased repeat business and customer satisfaction.
- Established clear lines of communication between the yard and office staff, fostering a collaborative work environment.
- Maintained an organized system for tracking inventory levels, tools, equipment, and vehicles used throughout daily operations.
- Increased safety standards in the yard by conducting regular inspections and ensuring compliance with all regulations.
- Mentored junior employees, promoting professional growth and development within the organization.
- Reduced equipment downtime through regular maintenance checks and timely repairs.
- Proactively identified opportunities for process improvements within the yard operations.
- Optimized space utilization within the yard, maximizing storage capacity without compromising safety or accessibility.
- Conducted thorough employee evaluations, providing constructive feedback to improve individual performance levels.
- Addressed any issues or concerns promptly, maintaining high levels of employee morale and job satisfaction among the team members.
- Updated maintenance and repair records and reported on notable incidents and accidents during daily routes.
Shunt Driver
Breakaway Staffing Solutions
03.2015 - 12.2015
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Obtained signatures from customers upon delivery of goods.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Updated logs and tracking documents accurately and according to schedule requirements.
Delivery Driver
Gordon Food Services
03.2013 - 12.2014
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Education
High School Diploma -
Leo Burke Academy
Bishop`s Falls Newfoundland06-1986
Skills
- Scheduling and planning
- Warehouse operations
- Safety management
- Environmental awareness
- Policy enforcement
- Maintenance coordination
- Budgeting and cost control
- Equipment assessment
- Incident reporting
- Snow plowing
- AZ license with 38 years experience
- Expert Shunter - Ottawa brand and others
- Forklift operator - 5 years experience
- Walkie, manual and electric pump truck
- TDG Certified
- 1st Aid trained
- WHMIS
- interpersonal skills
- Teamwork
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Problem-solving abilities
- Safety conscious
- Multitasking
- Reliability
- Active listening
- Safety procedures
- Team coordination
- Supervisory skills
- Conflict resolution
- Professionalism
- Basic mathematics
- Schedule management
- Schedule adherence
- Adaptability
- Crew management
- Equipment inspection
Accomplishments
- Achieved Yard Coordination, communication and efficiency through effectively helping designYard APP systems.
- Supervised team of 11 staff members.
- Achieved fluid organized movement and storage of 450 trailers (loaded and empty) and the operation of 6 shunt trucks, with 3 shifts 24 hrs 6 days a week by constant communication and supervision.
Languages
English
Elementary
Certification
- Forklift Certification
- First Aid Certification
Timeline
Yard Manager
APPS Transport Group
12.2015 - 11.2024
Shunt Driver
Breakaway Staffing Solutions
03.2015 - 12.2015
Delivery Driver
Gordon Food Services
03.2013 - 12.2014
High School Diploma -
Leo Burke Academy
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