Reign Hotep

Delivered high volume customer service, processed hundreds of transactions daily with speed and accuracy.

Provided personalized assistance, helping guest locate items and escorting customers with large purchases to their vehicles to ensure a satisfactory shopping experience.

Maintained a clean and welcoming store environment by routinely sanitizing restrooms, breakrooms and front end areas.

Monitored and rotated perishable goods, organized near expired items to be donated to local churches and schools

Independently managed inventory for the health and beauty section, placed accurate and timely orders based on customers demand

Demonstrated in depth product knowledge by preparing and sampling food items, tracking engagement and sample counts for marketing insights

Efficiently broke down pallets and organized product ensuring accurate backstocking and inventory methods.

Maintained visual merchandising standards by front facing shelves and organizing stockrooms for easy access

Answered customers inquiries via phone and in person and directed request appropriately

Mentored and trained new hires reinforcing brand standards and values.

Engaged customers with style guidance helping them select outfits tailored to their preferences and fit needs, mirroring concierge- level service

Consistently signed up dozens of customers each shift for the the brands $60 a month VIP membership

Managed returns, online orders and inventory labeling with precision to ensure a seamless shopping experience.

Regularly met and exceeded daily sales goals by tracking performances metrics against last years data

Maintained showroom standards by cleaning, reorganizing product displays and refreshing visual merchandising monthly

Styled mannequins and created visually appealing layouts aligned with marketing campaigns.

Supported senior staff with operation needs including, errands and products runs

Completed weekly training on brand initiatives, product knowledge, and store layouts to remain up to date

Utilized mobile checkout systems to create efficient, personalized transactions for customers exciting the fitting room

Engaged with hundreds of individuals daily to raise awareness on key political issues and voter rights.

Registered citizens to vote, ensuring accurate completion of official documentation

Collected signatures for ballot initiatives adhering to strict procedural guidelines

Explained complex issues in relatable language to empower informed decision making among voters.

Handled clerical duties including sorting materials, preparing outreach packets and maintaining data logs

Trained new canvassers, fostering public speaking speaking confidence and mastery of campaign talking points