Reighan Aubin
Edmonton,AB
Summary
Experienced and adaptable leader with over 10 years of professional experience in client-centred service delivery, team development, and operational management. Proven ability to oversee daily operations, mentor and motivate teams, manage resources, and foster positive, high-performing workplace cultures. Holds a Bachelor of Arts in Psychology, bringing a strong understanding of human behaviour, relationship-building, and client engagement to leadership practices. Passionate about transitioning into the health and wellness industry, leveraging extensive management experience and a people-first approach to enhance client experiences, strengthen team performance, and support organizational growth.
Overview
4
4
Languages
1
1
Certification
9
9
years of professional experience
Work History
Family Intervention Supervisor
Alta Care Resources
Edmonton, Alberta
04.2026 - Current
- Supervised Alta Care Resources staff across daily client support services.
- Coordinated extensive schedules, assignments, and coverage for care team operations.
- Coordinated communication between employees, management, and support departments.
- Monitored client care plans for compliance with Alta Care Resources standards.
- Trained new staff on safety procedures and service expectations.
- Reviewed incident reports and completed required documentation accurately.
- Enforced company policies and maintained safe work practices.
- Communicated with families, staff, and leadership about client needs.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Recognized by management for providing exceptional service and best practices.
Residential Program Supervisor
Alta Care Resources
Edmonton, Alberta
12.2025 - 05.2026
- Supervised residential care staff across Alta Care Resources homes.
- Coordinated daily resident support and program schedules.
- Supported daily operations and staff activities in group care setting.
- Helped maintain compliance with regulatory standards and best practices in service delivery.
- Served as liaison between families, guardians, and agency staff to support clear communication across all parties.
- Provided feedback through one-on-one reflective supervision to support career growth and review best practices with youth care workers.
- Kept accurate files and records for persons-served, including progress reports, critical incident reports, medication administration reports, safety plans, and care plans.
- Developed individualized care plans for residents to support well-being and independence.
- Shared innovative ideas and practical solutions to improve team performance and outcomes.
- Supported staff training and development by modeling core care principles and mentoring staff.
- Managed budgets, monitored expenses, and reconciled transactions across programs in line with policy to handle bill payments, household supplies, groceries, and other home maintenance costs.
High Risk Youth Specialist
Alta Care Resources
Edmonton, Alberta
10.2022 - 12.2025
- Provide case management services including intake, assessment, crisis intervention, advocacy, referral, monitoring and coaching ongoing goals.
- Maintained physical files and electronic client records, following agency policies and legislative frameworks for effective documentation and feedback monitoring.
- Communicated with legal services providers, social services agencies and local judicial systems to support and advocate for youth.
- Facilitated connections between high-risk youths and available funding and community resources.
- Focus on relationship-based practices to build trust and rapport with youth who have experienced extensive trauma.
- Applied clinical and behavioral knowledge to maintain safety during crisis moments (i.e. Therapeutic Crisis Intervention)
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Supported clients in accessing mental health and addiction services.
- Supported youth with a trauma-informed and developmentally-focused lens to foster and empower positive independence.
- Functioned and collaborated as part of service treatment teams, interpreting social, strengths and areas for growth.
- Completed assessments to identify individual needs and risk to address identified objectives and goals.
Youth & Family Engagement Worker
Chimo Youth Retreat Centre
Edmonton, Alberta
11.2021 - 10.2022
- Supervised daily operations in group home residential care setting.
- Facilitated daily activities such as educational, recreational, and social skill development for youth.
- Utilized evidence-based practices when working with clients to ensure positive outcomes.
- Managed crises involving suicidal ideation & attempts, drug and alcohol use, weapons and other high-risk behaviours of youth in care.
- Participated in weekly case conferences to review client progress and develop new goals for clients.
- Collaborated with interdisciplinary teams to create individualized treatment plans for residents.
- Collaborated with other professionals such as psychologists and social workers when necessary to ensure client's receive comprehensive care.
- Advocates for the rights of youth within the system while promoting self-determination principles at all times.
- Maintained documentation and filing for all clients according to agency policy and procedures.
- Encouraged open dialogue between parents and children while providing a safe, non-judgmental environment.
- Provided support and coaching to parents of children with challenging behaviours and safety concerns in the home.
- Monitored medication records and supported care plan compliance
Primary Consultant
Children's Autism Services
Edmonton, AB
04.2021 - 12.2021
- Assisted in developing and implementing individualized behaviour plans for clients.
- Incorporated evidence-based practices into therapeutic interventions when working with clients.
- Conducted assessments of client functioning levels across multiple domains.
- Created visual aids such as schedules and symbols to assist in communication.
- Attended workshops, seminars, and conferences related to autism spectrum disorder.
- Educated families about available programs or services that can benefit their child's development.
- Supported clients through challenging behaviours using positive reinforcement techniques.
- Collaborated with parents, teachers, and other professionals to ensure successful implementation of treatment goals.
- Maintained up-to-date records of client progress and compliance with treatment plans.
- Developed strategies to improve daily living skills such as self-care, safety awareness, and problem solving.
- Monitored client progress, documented data, and provided feedback to the team.
- Facilitated communication between family members and other professionals involved in the care of clients.
Child & Youth Care Worker
Oak Hill Ranch
Bon Accord, Alberta
01.2019 - 04.2021
- Provided direct care and monitoring of youth with high-risk behaviours in a residential setting.
- Monitored client behaviour and coached youth in areas of emotional regulation.
- Assisted clients in developing life skills such as problem solving communication techniques.
- Implemented evidence-based practices within a trauma-informed framework when working with clients.
- Developed positive relationships with clients by creating a safe and supportive environment.
- Monitored medication compliance and reported any concerns regarding side effects or drug interactions to physicians, nurses, and psychiatrists.
- Implemented therapeutic interventions to help clients cope with difficult situations.
- De-escalated conflict using calm redirection and trauma-informed communication
- Developed programming for youth to foster lifestyle changes through the implementation of healthy habits such as exercise, nutrition, sleep hygiene.
- Developed and facilitated recreational programs for clients of all ages to promote healthy development.
- Participated in team meetings to develop treatment plans and objectives for clients.
Respite Worker
Children's Autism Services
Edmonton, Alberta
08.2017 - 01.2019
- Provided temporary relief to families of individuals with disabilities by providing in-home respite care.
- Provided transportation to appointments or other activities as needed.
- Assisted clients with daily living activities such as bathing, dressing, meal preparation, medication administration, and light housekeeping.
- Provided emotional support for children when parents are away from home due to work commitments or vacations.
- Supported the development of socialization skills through recreational activities, outings, and community events.
- Promoted independence by teaching self-care techniques including hygiene and grooming habits.
- Organized leisure activities that promote learning opportunities for clients within their own homes or outside settings.
- Utilized diverse activities to support social, emotional and recreational needs of individuals under care.
Education
Bachelor of Arts - Psychology
University of Alberta
Edmonton12-2018
High School Diploma -
École Secondaire Notre Dame High School
Red Deer, AB06-2013
Skills
- Leadership
- Mentoring & Coaching
- Staff Supervision
- Relationship-Based Practice
- Trauma Informed Care
- Therapeutic Crisis Intervention
- Emotional Regulation
- Compliance & Quality Assurance
- Program Planning & Coordination
- Training Development
- Administration & Reporting
- Time Management
- Team Collaboration
- Financial Management
- Fast-Paced Environments
Accomplishments
- J'Explore Bursary Recipient / 2017
- Children's Choice Award / Oak Hill Ranch / 2019
- Creative Contribution Award / Oak Hill Ranch / 2019
- Nikki Doerksen Memorial Award / Alta Care Resources / 2023
Certification
- CARE: Creating Conditions for Change
TCI: Therapeutic Crisis Intervention
WHMIS: Workplace Hazardous Materials Information System
Alberta Food Safety
Mental Health First Aid
Medication Administration
Not in My City
ASIST: Applied Suicide Intervention Skills Training
Indigenous Canada / University of Alberta
Brain Story / Alberta Family Wellness Initiative
Languages
English
Native/ Bilingual
French
Professional
Spanish
Limited
Cree
Elementary
Timeline
Family Intervention Supervisor
Alta Care Resources
04.2026 - Current
Residential Program Supervisor
Alta Care Resources
12.2025 - 05.2026
High Risk Youth Specialist
Alta Care Resources
10.2022 - 12.2025
Youth & Family Engagement Worker
Chimo Youth Retreat Centre
11.2021 - 10.2022
Primary Consultant
Children's Autism Services
04.2021 - 12.2021
Child & Youth Care Worker
Oak Hill Ranch
01.2019 - 04.2021
Respite Worker
Children's Autism Services
08.2017 - 01.2019
Bachelor of Arts - Psychology
University of Alberta
High School Diploma -
École Secondaire Notre Dame High School