Summary
Overview
Work History
Education
Skills
Timeline
Generic

REGINALD MENSAH

Vallejo

Summary

Dependable and hardworking professional with experience in customer service, sales and construction. Seeking an opportunity to build a long-term career in construction, skilled trades, and heavy equipment operations.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

T-MOBILE
MARTINEZ
10.2025 - Current
  • Assisted customers with inquiries and product information.
  • Processed transactions accurately using point-of-sale systems.
  • Educated customers about service plans and promotions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

QUARRY WORKER/Yard Maintenance Worker

ROBERTSON'S READY MIX
Riverside
03.2020 - 09.2025
  • Conducted routine inspections on machinery to ensure proper functioning.
  • Trained new employees on safe operating procedures for all machines used in the facility.
  • Maintained cleanliness and organization of work area and equipment.
  • Loaded and unloaded raw materials for concrete production reliably.

Laborer Helper

Labor Ready Staffing
Riverside
01.2016 - 02.2020
  • Assisted skilled laborers in daily construction tasks and site maintenance.
  • Operated basic hand tools and machinery under supervision for various projects.
  • Aided skilled tradespeople by completing assigned routine tasks.
  • Assisted with general labor duties such as shoveling, raking and hauling materials.
  • Removed debris from construction sites using brooms, shovels and wheelbarrows.
  • Supported team in resolving various construction challenges on-site.
  • Demonstrated best safety practices working at heights and lifting various objects.

Education

Associate of Arts - Social Sciences Education

Solano Community College
Fairfield, CA
12-2014

Skills

  • Critical thinking
  • Verbal and written communication
  • Strong teamwork
  • CRM software
  • Email management
  • Attention to detail
  • Customer relationship management
  • Multitasking and organization

Timeline

Customer Service Representative

T-MOBILE
10.2025 - Current

QUARRY WORKER/Yard Maintenance Worker

ROBERTSON'S READY MIX
03.2020 - 09.2025

Laborer Helper

Labor Ready Staffing
01.2016 - 02.2020

Associate of Arts - Social Sciences Education

Solano Community College
REGINALD MENSAH