REGINALD MENSAH
Vallejo
Summary
Dependable and hardworking professional with experience in customer service, sales and construction. Seeking an opportunity to build a long-term career in construction, skilled trades, and heavy equipment operations.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
T-MOBILE
MARTINEZ
2025.10 - Current
- Assisted customers with inquiries and product information.
- Processed transactions accurately using point-of-sale systems.
- Educated customers about service plans and promotions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
QUARRY WORKER/Yard Maintenance Worker
ROBERTSON'S READY MIX
Riverside
2020.03 - 2025.09
- Conducted routine inspections on machinery to ensure proper functioning.
- Trained new employees on safe operating procedures for all machines used in the facility.
- Maintained cleanliness and organization of work area and equipment.
- Loaded and unloaded raw materials for concrete production reliably.
Laborer Helper
Labor Ready Staffing
Riverside
2016.01 - 2020.02
- Assisted skilled laborers in daily construction tasks and site maintenance.
- Operated basic hand tools and machinery under supervision for various projects.
- Aided skilled tradespeople by completing assigned routine tasks.
- Assisted with general labor duties such as shoveling, raking and hauling materials.
- Removed debris from construction sites using brooms, shovels and wheelbarrows.
- Supported team in resolving various construction challenges on-site.
- Demonstrated best safety practices working at heights and lifting various objects.
Education
Associate of Arts - Social Sciences Education
Solano Community College
Fairfield, CA2014-12
Skills
- Critical thinking
- Verbal and written communication
- Strong teamwork
- CRM software
- Email management
- Attention to detail
- Customer relationship management
- Multitasking and organization
Timeline
Customer Service Representative
T-MOBILE
2025.10 - Current
QUARRY WORKER/Yard Maintenance Worker
ROBERTSON'S READY MIX
2020.03 - 2025.09
Laborer Helper
Labor Ready Staffing
2016.01 - 2020.02
Associate of Arts - Social Sciences Education
Solano Community College