Regina Obasogie
Calgary,AB
Overview
5
5
years of professional experience
Summary
Dynamic IT Specialist with a proven track record at Amonyakur Technologies, excelling in IT troubleshooting and technical documentation. Adept at enhancing system functionality and fostering team collaboration. Strong analytical skills complemented by effective communication, driving successful software updates and user satisfaction. Committed to continuous learning in emerging technologies.
Education
Bachelor of Science - Computer And Information Sciences
Cross River University of Technology
Nigeria, Calabar01-2018
High School Diploma -
Government Girls School
Cross River, Calabar01-2011
Work History
IT Specialist
Amonyakur Technologies
07.2023 - 06.2025
- Assisted in troubleshooting hardware and software issues to enhance system functionality
- Supported daily IT operations by monitoring system performance and resolving user inquiries
- Collaborated with team members to implement software updates and patches efficiently
- Documented technical procedures and user guides for future reference and training purposes
- Engaged in regular training sessions to develop skills in emerging technologies
Sales Manager
McDonald's Restaurant
08.2020 - 02.2023
- Developed and implemented sales strategies to enhance customer engagement.
- Trained and mentored junior sales staff on best practices.
- Analyzed market trends to identify new sales opportunities.
- Managed client relationships to ensure satisfaction and retention.
- Utilized CRM software to track sales activities and client interactions.
Skills
- IT troubleshooting
- Technical documentation
- Information security
- Systematic troubleshooting expertise
- Application installations
Languages
English
Native or Bilingual
Timeline
IT Specialist
Amonyakur Technologies
07.2023 - 06.2025
Sales Manager
McDonald's Restaurant
08.2020 - 02.2023
Bachelor of Science - Computer And Information Sciences
Cross River University of Technology
High School Diploma -
Government Girls School