Regina De Matteis
Calgary
Summary
Highly motivated and results oriented student with a passion for facing new challenges and a commitment to expanding my skill set. Known for a strong work ethic and a customer focused approach, I'm eager to gain hands on experience in a fast paced environment.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonald's
12.2024 - 06.2025
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked efficiently in a fast paced environment.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Took orders, prepared meals, and collected payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Intern - Data Analyst
Town of Okotoks
01.2024 - 05.2024
- Created reports and data driven presentations
- Acquired data from primary or secondary data sources for use in analysis and trending
- Analyzed customer feedback to locate areas of improvement
- Demonstrated ability to take initiative and work independently on assigned projects.
- Documented processes using Microsoft Word.
Entretainment
Glow YYC
12.2023 - 12.2023
- Work to create a magical experience for the kids and adults.
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Disassemble the setting and clean the work place.
Assistant
Ba'al
09.2019 - 11.2021
- Assisted with photo content creation for the products
- Supported with answering messages from buyers
- Analyzed the quality of the clothes and accessories and separated them by type
- Assisted with tag creation and application to the products
- Supported on bazaars when needed.
Education
High School -
Western Canada High School
06-2025
Bachelor of Arts - Psychology
Mount Royal University
Calgary, AB04-2029
Skills
- Flexible and Reliable
- Team Collaboration
- Attention to detail
- Costumer Service
- Critical thinking
- Leadership
- Problem Solving
- Time Management
- Microsoft Office
- Canva
LANGUAGES
Spanish Native
English Bilingual
Timeline
Crew Member
McDonald's
12.2024 - 06.2025
Intern - Data Analyst
Town of Okotoks
01.2024 - 05.2024
Entretainment
Glow YYC
12.2023 - 12.2023
Assistant
Ba'al
09.2019 - 11.2021
High School -
Western Canada High School
Bachelor of Arts - Psychology
Mount Royal University
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