REETU PARIKH
Calgary,AB
Summary
Highly motivated and dynamic marketing professional with 2 years of experience in digital media planning, and campaign management. Core proficiencies include developing & implementing marketing campaigns, commercial utilization, and channel allocation of social media platforms including Facebook, Instagram, and YouTube. Successfully built media strategies to increase brand awareness, decrease the cost of acquisitions and drive engagement, traffic, and conversion. With a Post-Graduation in Marketing Management & Communications and strong business acumen, I bring an entrepreneurial approach to online and social marketing.
Overview
7
7
years of professional experience
Work History
Customer Service Advisor
Concentrix
04.2023 - 10.2023
- Actively listen to understand customer needs, demonstrating empathy while establishing credibility and rapport and using good decision-making skills to provide a tailor-fit solution that is appropriate to the customer situation
- Refer customers, where appropriate, to seek independent financial advice
- Deliver high-quality customer interactions while balancing client outcomes and following compliance requirements
- Effectively utilize my existing and newly trained computer skills across a variety of complex systems.
Supervisor / Store Social Media Associate
Red Swan Pizza
10.2021 - 04.2023
- Trained to work in multiple roles as Cashier, Team member, Customer service, and Chef
- Maintained the schedule for the employees
- Maintained supply levels of food for customers to meet their typical demands
- Helped team members in completing day-to-day tasks
- Handled the social media for the store.
Fashion Associate
Walmart
10.2020 - 10.2021
- Trained to work in multiple roles as Merchandiser, Team member, and Customer service
- Maintained up-to-date knowledge of store promotions and highlighted sales to customers
- Maintained supply levels on counters and shelves in customer areas to meet typical demands
- Helped customers complete purchases and locate items
- Helped team members in completing day-to-day tasks such as zoning, recovery, and stocking of clothes, bags, shoes, and accessories in the department.
Marketing and Communications Intern
Devant
01.2021 - 04.2021
- Oversaw day-to-day business operations by fostering deep professional relationships with fellow team members
- Aided the company with making their website SEO-friendly by using WordPress
- Worked on making the company website more user friendly
- Presented and came up with different marketing ideas to help spread awareness for their educational workshops
- Ensured on-time project completions on a regular basis
- Developed and nurtured rewarding relationships through active communication and interpersonal skills.
Marketing and Communications Specialist
HAS Ltd.
10.2017 - 05.2019
- Worked on promoting a new restaurant in Mumbai, India
- Came up with new and creative ideas for the marketing campaign for the same
- Built profound connections with customers and aided the restaurant with business
- Worked closely with the company head office and restaurant managers by catering to their desired needs for the promotion of a new outlet
- Designed ads and wrote for their social media handles
- Worked as a customer service manager at the store.
Head of Hospitality Department
The Wedding Wale - Event Management Company
12.2016 - 05.2017
- Involved in guest and participation management, crowd control, creating and coordinating schedules and itineraries
- Worked in tandem with the logistics department ensuring a smooth flow for the event and meeting crises with creative problem-solving.
Education
Post Graduate Diploma - Public Relations - Corporate Communications
Fanshawe College
London, Ontario04.2021
Post Graduate Diploma - Marketing Management
Fanshawe College
London, Ontario04.2020
Master of Arts - Entertainment Media And Advertising
Usha Pravin Gandhi College of Management
Mumbai, India05.2019
Bachelor of Arts - Mass Media (Advertising)
B.L Amlani College of Commerce And Economics
Mumbai, India05.2017
Skills
- Marketing Communication
- Content Creation
- Copywriting
- Calm Under Pressure
- Website/Landing Page Maintenance
- Adaptability
- Strong Interpersonal Skills
- Effective Communication Skills
- SEM
- Public Relations
- Detail Oriented
- Lead Generation
Timeline
Customer Service Advisor
Concentrix
04.2023 - 10.2023
Supervisor / Store Social Media Associate
Red Swan Pizza
10.2021 - 04.2023
Marketing and Communications Intern
Devant
01.2021 - 04.2021
Fashion Associate
Walmart
10.2020 - 10.2021
Marketing and Communications Specialist
HAS Ltd.
10.2017 - 05.2019
Head of Hospitality Department
The Wedding Wale - Event Management Company
12.2016 - 05.2017
Post Graduate Diploma - Public Relations - Corporate Communications
Fanshawe College
Post Graduate Diploma - Marketing Management
Fanshawe College
Master of Arts - Entertainment Media And Advertising
Usha Pravin Gandhi College of Management
Bachelor of Arts - Mass Media (Advertising)
B.L Amlani College of Commerce And Economics
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