Reese Capitano
Toronto,ON
Summary
Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.
Overview
6
6
years of professional experience
Work History
Event Server
Ruth Chris Steakhouse
01.2024 - 08.2024
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
- Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
- Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
Bartender and Server
Chotto Matte
10.2022 - 01.2024
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Event Server
124 on Queen Hotel and Spa
09.2021 - 10.2022
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Provided friendly, courteous service to create memorable moments for guests.
- Optimized table settings for maximum efficiency in serving guests while maintaining elegant presentation standards.
Server
The Gatehouse by Treadwell
06.2021 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Pastry Chef
Treadwell
07.2019 - 03.2020
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
Server Assistant
T.G.I. FRIDAY'S - Bar & Restaurant
07.2018 - 01.2020
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Hostess
Rainforest Cafe
04.2018 - 07.2018
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Commerce - Business Management - Entrepreneurial Enterprise
Toronto Metropolitan University
Toronto, ON06.2025
Erasmus - Business Management
ISCTE Business School
Lisbon, PT06.2024
Skills
- Efficient food delivery
- English Fluency
- Food station setup
- Food preparation assistance
- Strong teamwork
- Reliability and punctuality
- Cleanliness and hygiene
- Food handling
- Professional Appearance
- Menu Memorization
- Food Running
Timeline
Event Server
Ruth Chris Steakhouse
01.2024 - 08.2024
Bartender and Server
Chotto Matte
10.2022 - 01.2024
Event Server
124 on Queen Hotel and Spa
09.2021 - 10.2022
Server
The Gatehouse by Treadwell
06.2021 - 10.2022
Pastry Chef
Treadwell
07.2019 - 03.2020
Server Assistant
T.G.I. FRIDAY'S - Bar & Restaurant
07.2018 - 01.2020
Hostess
Rainforest Cafe
04.2018 - 07.2018
Bachelor of Commerce - Business Management - Entrepreneurial Enterprise
Toronto Metropolitan University
Erasmus - Business Management
ISCTE Business School
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