Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Omolara Maja

Summary

Dynamic and dedicated server with extensive experience at Eko Hotels & Suites, excelling in guest relations and efficient food delivery. Proven ability to train and mentor staff while maintaining high standards of cleanliness and hygiene. Recognized for exceptional teamwork and a commitment to enhancing the dining experience.

Overview

10
10
years of professional experience

Work History

Event Server

Blue Flame Kitchen
06.2024 - Current
  • Provided exceptional customer service during events, ensuring guest satisfaction and a positive experience.
  • Assisted in setting up and breaking down event spaces, maintaining cleanliness and organization.
  • Collaborated with team members to uphold efficient service standards throughout events.
  • Learned and followed safety protocols to ensure a secure environment for guests and staff.
  • Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Answered guest questions about event plans and food service choices.

Server

Best Western Hotel
02.2022 - 04.2024
  • Provided exceptional customer service, ensuring a positive dining experience for guests.
  • Managed food and beverage orders efficiently, maintaining accuracy and timely delivery.
  • Collaborated with kitchen staff to streamline service flow and minimize wait times.
  • Assisted in training new servers on menu items and service protocols.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Banquet Server

Sandman Hotel
01.2019 - 03.2022
  • Provided exceptional customer service during events, ensuring guest satisfaction and comfort.
  • Set up banquet rooms according to event specifications, adhering to organizational standards.
  • Assisted in food and beverage service, maintaining high levels of presentation and quality.
  • Collaborated with kitchen staff to coordinate timely meal delivery for events and functions.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.

Server Supervisor

Eko Hotels & Suites
10.2015 - 01.2019
  • Supervised daily operations, ensuring exceptional customer service and efficient workflow among staff.
  • Trained and mentored new servers, fostering a collaborative team environment and enhancing service quality.
  • Coordinated staff schedules to optimize service levels during peak periods, improving overall efficiency.
  • Monitored inventory levels and placed orders to maintain stock availability for food and beverage services.
  • Trained new servers on company policies, procedures, and best practices for exceptional guest service.
  • Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
  • Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
  • Coordinated staff schedules to ensure adequate coverage during busy periods without sacrificing quality of service or employee satisfaction.

Education

Diploma - Legal Assistant Diploma

Bow Valley College
Calgary, None

Bachelor In Education - Guidance And Counseling

Olabisi Onabanjo University
Nigeria
04.2021

Skills

  • Efficient food delivery
  • Language fluency
  • Food station setup
  • Food preparation assistance
  • Strong teamwork
  • Cleanliness and hygiene
  • Food safety
  • Food handling
  • Guest relations
  • Menu memorization
  • Food running
  • Event setup
  • Beverage preparation
  • Food delivery
  • Front-of-house display creation

Languages

English
Professional Working

Timeline

Event Server

Blue Flame Kitchen
06.2024 - Current

Server

Best Western Hotel
02.2022 - 04.2024

Banquet Server

Sandman Hotel
01.2019 - 03.2022

Server Supervisor

Eko Hotels & Suites
10.2015 - 01.2019

Diploma - Legal Assistant Diploma

Bow Valley College

Bachelor In Education - Guidance And Counseling

Olabisi Onabanjo University

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Omolara Maja