Omolara Maja
Blue Flame Kitchen
10
years of professional experience
Dynamic and dedicated server with extensive experience at Eko Hotels & Suites, excelling in guest relations and efficient food delivery. Proven ability to train and mentor staff while maintaining high standards of cleanliness and hygiene. Recognized for exceptional teamwork and a commitment to enhancing the dining experience.
Work History
Event Server
2 Years 4 Months- Provided exceptional customer service during events, ensuring guest satisfaction and a positive experience.
- Assisted in setting up and breaking down event spaces, maintaining cleanliness and organization.
- Collaborated with team members to uphold efficient service standards throughout events.
- Learned and followed safety protocols to ensure a secure environment for guests and staff.
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Arranged linens and table settings according to seating plan and event theme.
- Answered guest questions about event plans and food service choices.
Server
2 Years 2 Months- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Managed food and beverage orders efficiently, maintaining accuracy and timely delivery.
- Collaborated with kitchen staff to streamline service flow and minimize wait times.
- Assisted in training new servers on menu items and service protocols.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Banquet Server
3 Years 2 Months- Provided exceptional customer service during events, ensuring guest satisfaction and comfort.
- Set up banquet rooms according to event specifications, adhering to organizational standards.
- Assisted in food and beverage service, maintaining high levels of presentation and quality.
- Collaborated with kitchen staff to coordinate timely meal delivery for events and functions.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Server Supervisor
3 Years 3 Months- Supervised daily operations, ensuring exceptional customer service and efficient workflow among staff.
- Trained and mentored new servers, fostering a collaborative team environment and enhancing service quality.
- Coordinated staff schedules to optimize service levels during peak periods, improving overall efficiency.
- Monitored inventory levels and placed orders to maintain stock availability for food and beverage services.
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Coordinated staff schedules to ensure adequate coverage during busy periods without sacrificing quality of service or employee satisfaction.
Education
Diploma - Legal Assistant Diploma
Bachelor In Education - Guidance And Counseling
Skills
Efficient food delivery
Language fluency
Food station setup
Food preparation assistance
Strong teamwork
Cleanliness and hygiene
Food safety
Food handling
Guest relations
Menu memorization
Food running
Event setup
Beverage preparation
Food delivery
Front-of-house display creation
Languages
English
Professional Working
Timeline
Event Server
Blue Flame Kitchen
06.2024 - CurrentRead More
Server
Best Western Hotel
02.2022 - 04.2024Read More
Banquet Server
Sandman Hotel
01.2019 - 03.2022Read More
Server Supervisor
Eko Hotels & Suites
10.2015 - 01.2019Read More
Bow Valley College
Diploma from Legal Assistant Diploma
Read More
Olabisi Onabanjo University
Bachelor In Education from Guidance And Counseling
Read More