REDIET TILAHUN
Calgary,Canada
Overview
5
5
years of professional experience
Work History
General FOH staff
Chick Fil A
Calgary, Alberta
05.2026 - Current
- • Provided friendly front-of-house service by greeting guests, taking orders, and processing payments accurately to support positive customer experiences.
- • Kept food safety and cleanliness standards by completing regular station checks and following company procedures.
- • Assisted kitchen and drive-thru teams during busy periods by prioritizing order accuracy and speed to help reduce wait times.
- • Helped onboard and cross-train new team members to support smooth operations across roles.
- Support kitchen and drive-thru during peak periods, prioritizing order accuracy and speed to
- Reduce wait times.
- Assist in onboarding and cross-training new team members to maintain smooth operations
- Across roles.
Sunday School Teacher
Ethiopian Evangelical Church
Calgary, Alberta
01.2025 - Current
- Planned and delivered weekly age-appropriate lessons with interactive activities and faith-based discussions to support spiritual, social, and emotional growth.
- Provided small-group guidance and one-on-one support to build student confidence, participation, and character development.
- Organized and led youth events, retreats, community service projects, and outreach programs to encourage leadership, teamwork, and community involvement.
- Coordinated volunteers and communicated with families to support safe, inclusive programming and consistent attendance.
- Organize and lead youth events, retreats, community service projects, and outreach programs
- To build leadership, teamwork, and community engagement.
- Coordinate volunteers and communicate with families to ensure safe, inclusive programming
- And consistent attendance.
Customer service representative
Serapta Stationary
Addis Ababa
07.2021 - 09.2022
- Delivered friendly, professional customer service on sales floor and by phone or email, providing clear product information and timely responses to questions and complaints.
- Built strong customer relationships that supported repeat business and positive word-of-mouth.
- Maintained organized, safe displays and restocked inventory to keep products available during busy periods.
- Supported positive word-of-mouth by helping maintain product availability during peak back-to-school periods.
- Worked with colleagues to streamline checkout and manage high-volume periods, reducing customer wait times.
- Demonstrated reliable punctuality and strong time management by consistently meeting shift and performance expectations.
- Periods, reducing
- Customer wait times:
- Demonstrated reliable punctuality and strong time-management, consistently meeting shift and
- Performance expectations.
Education
Bishop O' Byrne Senior Highschool
Skills
- Conflict resolution
- Time management
- Customer rapport
- Coordination
HOBBIES
Volunteering with immigrant mothers and kids, Camp counsellor for need based youth summer camp, Lead planner for Black History Month event for 2 non profit
Timeline
General FOH staff
Chick Fil A
05.2026 - Current
Sunday School Teacher
Ethiopian Evangelical Church
01.2025 - Current
Customer service representative
Serapta Stationary
07.2021 - 09.2022
Bishop O' Byrne Senior Highschool