Greeted customers and helped with product questions, selections and purchases.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used POS system to process sales, returns, online orders and gift card activations.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Offered position of Garage Team Ambassador which was to promote merchandise on Social Media, create a brand and identity for ourselves and discuss with company executives ways to improve media engagement.
Successfully built a loyal following by consistently sharing valuable content that promoted merchandise in fun and creative ways.
Bartender and Bottle Service
The Grand Sudbury
09.2022 - Current
Served high customer volumes during special events, nights, and weekends.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Mixed unique and interesting cocktails for customers, including bar specials.
Enhanced customer experience by providing personalized bottle service and attentive care to VIP guests.
Increased customer engagement through social media by aiding with creative posts due to my past experience with Social Media Marketing.
Beer Cart Girl and Restaurant Server
Twin Stacks Golf Course
05.2023 - Current
Provided exceptional customer service to patrons by delivering beverages and snacks to players on the course.
Received positive feedback from customers for friendly and attentive service, contributing to increasing sales.
Served food and beverages promptly with focused attention to customer needs.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Bachelor of Arts - Concurrent Education Specialization in Sociology
Laurentian University
Greater Sudbury, ON
04.2026
High School Diploma -
Lasalle Secondary School
Sudbury, ON
06.2021
Skills
Beer, Liquor and wine knowledge
Clerical experience
Content creation experience
Social Media and Promotions
Verbal and Written Communication (Fluent in both French and English)
Teamwork and Collaboration
Interpersonal and communication skills
Ability to work in fast-paced environment and under pressure
Multitasking and prioritization skills
Certification
Smart Serve certified - August 12th, 2022
WHMIS - 2020
Standard First Aid and CPR Training - 2019
Timeline
Beer Cart Girl and Restaurant Server
Twin Stacks Golf Course
05.2023 - Current
Bartender and Bottle Service
The Grand Sudbury
09.2022 - Current
Retail Sales Associate and Ambassador
Garage Clothing
10.2020 - 05.2023
Bachelor of Arts - Concurrent Education Specialization in Sociology