Rebecca Planedin
Vernon,Canada
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
21
21
years of professional experience
Work History
Sales Associate
Carrington Group of Companies
Vernon, BC
- Current
- Promoted and marketed brand new sub divisions and newly constructed homes in the South, North and West end of Edmonton.
- Trained Design change, red line changes, unique modern designs.
- Demonstrated homes, assisting with the selection of floor plans, resolving and identifying prospect discontent.
- Pre-qualified prospects, executed closing techniques
- Developed new and maintained existing relationships with Realtors and prospects in the Edmonton area.
- Maintained backlog of prospect by calling, emailing and sending letters.
- Executed Purchase Agreements
- Psychology of the buying experience, Jeff Shore, Jeff Mowatt, Killing Herb
- Strong interpersonal relationships with developers and other builders.
- Conducted extensive builder comparisons and business plans.
Assistant Resident Manager
Skyline Group of Companies
Vernon, BC
11.2023 - 08.2024
- Contributed to property safety by implementing emergency procedures and ensuring residents were well informed about their responsibilities in potential crisis situations.
- Maintained accurate records of rent payments, ensuring timely collection and minimizing delinquencies.
- Conducted regular inspections of common areas, identifying areas requiring attention or improvement for optimal resident experience.
- Assisted in the leasing process by conducting property tours for prospective tenants, showcasing community amenities and apartment features.
- Provided exceptional customer service by responding promptly to inquiries from current and prospective residents.
- Coordinated move-in/move-out logistics, decreasing unit turnover time and increasing potential rental income.
- Organized resident events to promote community engagement and foster a sense of belonging among tenants.
- Conducted property move-ins, move-outs and walk-through inspections.
- Reported and documented maintenance requests and scheduled appropriate services.
- Collected, recorded and deposited monthly rents from tenants.
Site Assistant
Federal Joint Sealing
Calgary, AB
04.2020 - 04.2022
- Road Construction
- Evaluated road construction sites for compliance with safety regulations, ensuring a secure environment for both workers and motorists alike.
- Improved safety standards by conducting regular inspections of road construction equipment and addressing potential hazards promptly.
- Improved road construction project efficiency by diligently following safety protocols and procedures.
- Ensured compliance with all relevant federal, state, and local regulations governing road construction, signage, waste disposal, environmental protection, and worker safety practices.
- Enhanced project accuracy by precisely measuring, marking, and setting out materials for road construction.
- Streamlined road construction projects, coordinating with crew members for effective traffic management.
- Completed road construction projects on time and within budget through effective project management skills.
- Contributed to successful road construction projects, performing various labor-intensive duties as required.
- Enhanced set construction efficiency by meticulously organizing and maintaining tools, materials, and equipment.
Area Sales Manager
UrbanAge Homes
Edmonton, AB
12.2018 - 10.2019
- Promoted newly constructed homes across various Edmonton regions.
- Led initiatives to implement unique design changes and updates.
- Demonstrated homes, assisting with the selection of floor plans, resolving and identifying prospect discontent.
- Pre-qualified prospects, executed closing techniques
- Developed new and maintained existing relationships with Realtors and prospects in the Edmonton area.
- Maintained backlog of prospect by calling, emailing and sending letters.
- Executed Purchase Agreements
- Psychology of the buying experience, Jeff Shore, Jeff Mowatt, Killing Herb
- Strong interpersonal relationships with developers and other builders.
- Conducted extensive builder comparisons and business plans.
Flight Attendant
Flair Airlines
Edmonton, AB
05.2018 - 08.2019
- Provided timely announcements regarding flight and gate information over PA.
- Guided passengers on safety and emergency protocols.
- Facilitated terminal to aircraft movement for wheelchair passengers.
- Achieved completion of Boeing 737-800 series training course.
- Completed Transport Canada Safety training for airline first aid.
- Ensured optimal passenger comfort and safety for 186 individuals.
- Provided catering services during flights.
- Optimized team dynamics through effective resource management.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Resolved passenger conflicts and medical emergencies during flights.
Sale Associate
Qualico Communities
Edmonton, AB, CA
09.2016 - 04.2018
- Counseled customers on market current status for residential and land markets.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Followed up with prospects throughout the sales process.
- Providing exceptional client care.
- Product knowledge Sales tactics Specification memorization Purchase agreements/lots holds.
Area Sales Manager
Kanvi Homes
Edmonton, AB, CA
10.2015 - 06.2016
- Promoted and marketed brand new sub divisions and newly constructed homes in the South, North and West end of Edmonton.
- Trained Design change, red line changes, unique modern designs.
- Demonstrated homes, assisting with the selection of floor plans, resolving and identifying prospect discontent.
- Pre-qualified prospects, executed closing techniques
- Developed new and maintained existing relationships with Realtors and prospects in the Edmonton area.
- Maintained backlog of prospect by calling, emailing and sending letters.
- Executed Purchase Agreements
- Psychology of the buying experience, Jeff Shore, Jeff Mowatt, Killing Herb
- Strong interpersonal relationships with developers and other builders.
- Conducted extensive builder comparisons and business plans.
Sales Associate
Kimberly Homes
Edmonton, AB, CA
02.2014 - 03.2015
- Construction Process Training
- First Class Guest Experience
- Cost it training
- Generated lists of properties that were compatible with buyers' need and financial resources.
- Counseled customers on market current status for residential and land markets.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Followed up with prospects throughout the sales process.
- Providing exceptional client care.
- Product knowledge Sales tactics Specification memorization Purchase agreements/lots holds.
Flight attendant
Avmax Group Inc
Calgary, AB
11.2004 - 09.2006
- Communicated flight status updates and gate changes via airport PA system.
- Provided clear explanations of safety measures and addressed passenger inquiries.
- Guided wheelchair passengers from terminal to aircraft.
- Completed training on Dash 8 100 series aircraft.
- Completed Transport Canada Safety training for airline first aid.
- Ensured safety and well-being of 37 passengers.
- Provided catering services during flights.
- Enhanced team collaboration and communication.
Education
Bachelor's Degree - Social Work
UofA
Edmonton, AB05.2021
Additional Information
- References:
- Natasha Denys-Federal Joint Sealing
- Colleen Browning-UrbanAgeHomes
- Vicki Kim-Flair Airlines
- Barb Lee-Qualico
- Erin Davis-Kanvi Homes
- Jill Genyn-Kimberly Homes
Timeline
Assistant Resident Manager
Skyline Group of Companies
11.2023 - 08.2024
Site Assistant
Federal Joint Sealing
04.2020 - 04.2022
Area Sales Manager
UrbanAge Homes
12.2018 - 10.2019
Flight Attendant
Flair Airlines
05.2018 - 08.2019
Sale Associate
Qualico Communities
09.2016 - 04.2018
Area Sales Manager
Kanvi Homes
10.2015 - 06.2016
Sales Associate
Kimberly Homes
02.2014 - 03.2015
Flight attendant
Avmax Group Inc
11.2004 - 09.2006
Sales Associate
Carrington Group of Companies
- Current
Bachelor's Degree - Social Work
UofA