Hi, I’m
Rebecca Neudorf
Student/Homemaker
Parksville,BC
Summary
I have had a variety of successful experiences working with the public both in office and working from home. For example I've worked for HGS, Ipsos Reid and a variety of retail positions. I'm analytical, intuitive and enjoy working with people!
Also I have been working with my husband in our Paint/Design business doing the Marketing/Sales and working with some of the clients on design Ideas, until recently when we sold the business.
Overview
8
year of professional experience
1
year of post-secondary education
Work History
HGS CanadaWinnipeg, MB
Customer Service Representative
01.2019 - 06.2020
Job overview
- I worked from home full-time answering calls for Telus customers
- helped customers with any concerns or questions about their cell phone plans
- worked in a fast-paced environment handling everything from helping customers find the best cell phone plans and phones, to answering questions about their bills
- In addition to that I helped customers with minor technical difficulties such as data not working and having to refresh their phone signal on my end to resolve the problem.
Education
IAP CollegeRemote
DEP or Skilled Trade Certificate in life coach
01.2021
ICSQuebec City, QC
from Business
02.2003
Fort Richmond CollegiateWinnipeg, MB
GED
09.1998
University of ManitobaWinnipeg
Certificate from Applied Counselling
09.2022 - Current
University Overview
- Continuing education in Applied Counseling. I have a 4.0 average and will be Graduating fall of 2023.
Skills
- Customer Service
- Life coaching certificate
- Guest Services
- Cash Handling
- Languages
- German - Intermediate
- English - advanced
- Dependable and Responsible
- Active Listening
- Caring and Empathetic
- Calming Strategies
Additional Information
- Class 5 Drivers License
Timeline
University of Manitoba
Certificate from Applied Counselling
09.2022 - Current
Customer Service Representative
HGS Canada
01.2019 - 06.2020
IAP College
DEP or Skilled Trade Certificate in life coach
ICS
from Business
Fort Richmond Collegiate
GED
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