Rebecca Marsh

•Handled incoming calls for various Family Practitioners and scheduled appointments.

•Managed registration process for walk-in clinic patients.

•Addressed patient inquiries and resolved concerns promptly.

•Coordinated multiple Family practice schedules in the EMR system.

•Handled vital checks, weight recording, and blood sampling efficiently.

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• Daily care of residents, shower, dressing, feeding, toileting
• Helping Unit Nurse
• Daily logging of daily tasks
• Provide comfort, help, answer questions from residents and family

• Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
• Circulated among visitors, customers, or employees to preserve order and protect property
• Answered telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed
• My duties also included Emergency Response, in which I responded to medical emergency's and provided First Aid to patrons and staff alike if there was a medical situation
• All information is kept confidential
• Customer service, Conflict resolution, use of non-violent crises intervention, assess crises levels, and provide necessary resources for Responsible gaming