REBECCA D'SILVA
Chilliwack,BC
Summary
Compassionate individuals focused on helping clients maintain personal hygiene and assisting with all aspects of activities of daily living. Committed to emotional and social support to promote overall wellness.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Healthcare Customer Service Representative
Sienna Senior Living
Chilliwack, British Columbia
09.2023 - Current
- Assisted clients with relocating belongings to clear space for contractors performing piping work, ensuring a smooth and safe project environment.
- Visited clients to provide reminders about fire alarms and ongoing renovation work, ensuring awareness and compliance with safety protocols.
- Supported clients in decluttering and light housekeeping, helping to clear unwanted belongings, and maintain a tidy living space.
- Provided administrative support to reception, including typing notes and organizing filing systems to ensure efficient office operations.
- Welcomed visitors and communicated COVID-19 protocols, ensuring all safety guidelines were understood and followed when visiting loved ones.
- Engaged with clients during free time, offering companionship and conversation to promote their well-being and comfort.
Health Care Aide Student
Astoria Retirement Home
Port Coquitlam, BC
09.2022 - 10.2022
- Facilitated activities of daily living, personal hygiene care to clients by assisting with skin care, bathing, toileting, and overall wellness.
- Monitored patients' physical, emotional, and symptomatic conditions and obtained necessary medical care as required.
- Maintained and organized clients' rooms and communal spaces to minimize environmental and safety hazards.
- Responded to signal lights, bells, or intercom systems to determine resident needs.
Health Care Aide Student
Shaughnessy Care Centre
Port Coquitlam, BC
08.2022 - 09.2022
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted with feeding and monitored intake to help clients achieve nutritional objectives.
- Kept accurate records of clients' care, condition, and progress.
- Provided support and assistance with client transfers and ambulation using safe lifting techniques and specific resident instructions.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Promoted client socialization, self-care, and development by recognizing and using client strengths to motivate clients.
- Conducted routine checks on client vitals, blood pressure, pulse, and temperature.
- Assisted clients suffering from complex medical conditions, such as dementia and Alzheimer's.
Crew Manager/Office Administration Assistant
Panama Consulate /The International Register Management LLC
Dubai , U.A.E
08.2005 - 10.2019
- Maintaining a positive business relationship with all clients - Focusing on delivering excellent customer service.
- Coordinate with Consulates and Seafarer Authority on complex application inquiries.
- Maintained documents efficiently using strong organizational, planning, and multitasking skills.
Education
Diploma - Healthcare Assistant
Vancouver Career College
Burnaby, BC09.2022
Skills
- Communicate effectively both verbally and in writing
- Flexible, adaptive, work under pressure
- Collaborative Team Player
- Patient-Focused Care
- Time Management
- Documentation and recordkeeping
- Empathy and Compassionate Care
- Responsible, Honest, and ethical
Certification
- BC Registry Number - 141260
- Standard First Aid and CPR / AED Level C July 27, 2025
- Food Safety 2022 for Food Handlers - July 27, 2027
- Health Care Assistant Practice in British Columbia Violence Prevention
- WHIMS - Provincial Course
- Provincial Code Red- Fire Safety Training (Acute & Long-term Care Facilities)
- Infection Prevention and Control Practices for Direct/ Professional Clinical Care Providers
- SPECO (curriculum)
- Patient Handling Guidelines
- Recognizing and Responding to Adult Abuse
Timeline
Healthcare Customer Service Representative
Sienna Senior Living
09.2023 - Current
Health Care Aide Student
Astoria Retirement Home
09.2022 - 10.2022
Health Care Aide Student
Shaughnessy Care Centre
08.2022 - 09.2022
Crew Manager/Office Administration Assistant
Panama Consulate /The International Register Management LLC
08.2005 - 10.2019
Diploma - Healthcare Assistant
Vancouver Career College
- BC Registry Number - 141260
- Standard First Aid and CPR / AED Level C July 27, 2025
- Food Safety 2022 for Food Handlers - July 27, 2027
- Health Care Assistant Practice in British Columbia Violence Prevention
- WHIMS - Provincial Course
- Provincial Code Red- Fire Safety Training (Acute & Long-term Care Facilities)
- Infection Prevention and Control Practices for Direct/ Professional Clinical Care Providers
- SPECO (curriculum)
- Patient Handling Guidelines
- Recognizing and Responding to Adult Abuse
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