Rebecca Dougherty
Vancouver,BC
Summary
Qualified teacher with several years experience within a variety of educational settings, detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Warm and friendly individual helps customers in any situation, enjoys working closely with team members to deliver positive guest experience. Results-driven professional focused on delivering exceptional support for customer needs, successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
5
5
years of professional experience
Work History
School Age Educator
VSOCC
06.2023 - 02.2024
- Developed and implemented classroom routines to address varying student needs.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Built relationships and communicated with parents to provide best learning environment for children.
Front Desk Agent
Hidden Ridge Resort
03.2022 - 05.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Teacher
Aspire
09.2020 - 02.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Administrator
Chubb Insurance
10.2019 - 01.2020
- Collected, arranged, and input information into database system.
- Paid attention to detail while completing assignments.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Administrator
Link Group
03.2019 - 09.2019
- Entered and maintained departmental records in company database.
- Managed and organized documents for data entry tasks.
- Maintained high levels of productivity by consistently meeting or exceeding data input quotas.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Arts - Physical Education With Qualified Teacher Status
University of Brighton
Eastbourne, England07.2013
Skills
- Relationship Building
- Administrative Skills
- Customer Service
- Schedule Management
- Problem-solving skills
- Data Entry
- Time Management
Timeline
School Age Educator
VSOCC
06.2023 - 02.2024
Front Desk Agent
Hidden Ridge Resort
03.2022 - 05.2023
Teacher
Aspire
09.2020 - 02.2022
Administrator
Chubb Insurance
10.2019 - 01.2020
Administrator
Link Group
03.2019 - 09.2019
Bachelor of Arts - Physical Education With Qualified Teacher Status
University of Brighton
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