Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rebeca Magana

Tulare

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Shift Manager

McDonald's
02.2022 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Education

High School Diploma -

Tulare Union High School
Tulare, CA
06-2023

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Computer skills
  • Safety management
  • Equipment maintenance

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shift Manager

McDonald's
02.2022 - Current

High School Diploma -

Tulare Union High School

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Rebeca Magana