Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reagan Tkatch

Calgary,AB

Summary

Ability to handle multiple projects simultaneously with a high degree of accuracy. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A very charismatic person with a huge passion for writing and reading. Works well with a team but is also familiar with leadership roles and responsibilities, which have involved creative thinking and problem-solving. Willing to learn and take on new challenges head-on. Detail-oriented team player with strong organizational skills.

Overview

7
7
years of professional experience

Work History

Head Hostess

Modern Steak
04.2021 - Current
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Documented reservations, alerted servers, and managers of large groups and prepared seating.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Was able to progress to Head Hostess within 2 months

Cleaner

Mount Royal University
05.2021 - 09.2021
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.

Catering Assistant

Elizabeth Keam
01.2018 - 05.2020
  • Provided friendly, courteous service to create memorable moments for guests.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.

Tutor

Marian Alphonso
01.2017 - 04.2019
  • Collaborated with student to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated student towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported student with helpful study habits and exam strategies.

Education

Master of Arts - Broadcast Media Studies

Mount Royal University
Calgary, AB
06.2025

High School Diploma -

Dubai International Academy
Dubai, UAE
09.2018

Skills

  • Guest Experience Management
  • Front of House Management
  • Phone Inquiries
  • Hospitality and Accommodation
  • Restaurant Operation
  • Assigning Tables
  • Dining Customer Service
  • Greeting and Escorting Guests
  • Hospitality Management

Timeline

Cleaner

Mount Royal University
05.2021 - 09.2021

Head Hostess

Modern Steak
04.2021 - Current

Catering Assistant

Elizabeth Keam
01.2018 - 05.2020

Tutor

Marian Alphonso
01.2017 - 04.2019

Master of Arts - Broadcast Media Studies

Mount Royal University

High School Diploma -

Dubai International Academy
Reagan Tkatch