Razan Ebrahim
North York,ON
Summary
Energetic, fast-learning, and hard-working university student looking for a part-time job to broaden my horizon and further develop my exceptional communication, customer service, and interpersonal skills. With the ability to provide the skills needed to better the community with my service.
Overview
3
3
years of professional experience
Work History
Visitor Care Services
Ontario Science Centre
07.2023 - Current
- Experience in operating and troubleshooting POS systems.
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Handled visitor inquiries promptly and accurately, ensuring a positive experience for all guests.
- Enhanced visitor experiences by providing personalized assistance and information about exhibits and events.
- Collaborated with team members to streamline ticketing processes, reducing wait times for guests.
- Operated different positions including front desk, merchandise, parking, and movie theatre.
- Assisted membership department.
Head Cashier Supervisor
Skyzone Toronto
12.2021 - 09.2023
- Trained employees on cash operations and customer service protocols to carry out assigned tasks.
- Maintained organized shift tasks; breaks, rotations.
- Number one membership seller, increasing likelihood of repeat customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored employees in management of complicated sales, complex issues, and customer service.
Halloween Event Volunteer
M&R Holiday Inn
- Trick-or-treating bag stuffing.
- Event set-up and clean up.
- Providing great experiences for everyone involved.
- Supported fellow volunteers when needed by sharing responsibilities or taking over tasks when necessary for successful completion of the event''s goals.
Information Officer
Election Day Canada
09.2021 - 09.2021
- Trained to become information officer to help voters and to provide the best experience.
Education
Bcom - Marketing
York University
Toronto, ON04.2026
High School Diploma -
Don Mills Collegiate Institute
North York, ON06.2022
Skills
- POS transactions
- Customer service
- Employee management
- Bilingual: English, Arabic
- Quick learner
- Strong interpersonal skills
- Multi-tasking while maintaining accuracy and efficiency
- Ability to comprehend verbal and written instructions, as well as be receptive to constructive criticism
Timeline
Visitor Care Services
Ontario Science Centre
07.2023 - Current
Head Cashier Supervisor
Skyzone Toronto
12.2021 - 09.2023
Information Officer
Election Day Canada
09.2021 - 09.2021
Halloween Event Volunteer
M&R Holiday Inn
Bcom - Marketing
York University
High School Diploma -
Don Mills Collegiate Institute
Similar Profiles
Wasim AbdurahmanWasim Abdurahman
Volunteer at Ontario Science CentreVolunteer at Ontario Science Centre
Lillian HyLillian Hy
Volunteer at Guelph Food Innovation CentreVolunteer at Guelph Food Innovation Centre
Gbemisola OlasehaGbemisola Olaseha
Volunteer at Science Rendezvous (Ontario Tech University)Volunteer at Science Rendezvous (Ontario Tech University)