Raymond Valdez
Eureka,CA
Summary
Self-motivated computer science professional with a strong foundation in C++, Java, SQL, networking, and database design. Proven ability to manage projects while supporting teams to ensure collaboration and successful outcomes. Detail-oriented and dedicated to delivering high quality results, consistently seeking opportunities to expand my technical expertise and remain at the forefront of a rapidly evolving field.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT Department Intern
College of the Redwoods
01.2024 - 06.2024
- Assisted IT department staff by responding to 5-10 phone calls a day and 5-10 student submitted tickets from the help desk each day.
- Disassembled old computers to salvage parts and properly disposed of rest.
- Wiped and Destroyed computer hard drives to remove any sensitive data.
- Supported IT department in handling technology rollout and maintenance.
Circulation Desk/Student Tech Help
College of the Redwoods
02.2023 - 01.2024
- Assisted 5-20 students daily to offer general information about the Library and provided technical assistance over phone and in person.
- Configured hardware, devices, and software to set up student work stations.
- Maintained condition and organization of library shelves and study areas.
- Completed physical inventory counts and performed data entry.
Inside Salesman
Cresco Restaurant Supply
03.2020 - 03.2022
- Managed restaurant equipment sales and served as the primary point of contact for restaurant owners.
- Handled customer inquiries and facilitated purchases both in person and over the phone.
- Built and maintained strong client relationships through consistent email and phone communication.
- Processed over $1M in sales within one year.
- Performed deliveries, installations, and responded to incoming calls, providing comprehensive client support.
General Manager
Round Table
01.2018 - 05.2020
- Led comprehensive restaurant operations, overseeing hiring, labor management, and food cost control.
- Conducted monthly inventory assessments and used sales data to forecast correct food needs.
- Managed a team of 15–20 employees while ensuring top standards of cleanliness and customer service.
- Resolved customer complaints both digitally and in person.
- Oversaw all financial processes, including deposits, safe handling, and cash management.
Manager
Domino's
05.2016 - 01.2018
- Ensured strict nightly cleaning standards and completed daily inventory counts with computer recordkeeping.
- Addressed and resolved customer complaints on a nightly basis.
- Managed budget implementations, employee reviews, training, and a 10 team weekly schedule.
Education
Bachelor of Science - Computer Science
California Polytechnic Humboldt
Humboldt, CA05-2027
Associate of Applied Science - Computer Information Systems
College of The Redwoods
Eureka, Ca05.2024
Skills
- Proficient in C, Java, HTML, and SQL
- Customer service
- Network management
- Sales and Team Management
- Collaborative mindset
- Recordkeeping
- Quick learner
- Sales experience
Certification
Certificate of Achievement: CIS Cisco Networking
Certificate of Achievement: Cybersecurity
Timeline
IT Department Intern
College of the Redwoods
01.2024 - 06.2024
Circulation Desk/Student Tech Help
College of the Redwoods
02.2023 - 01.2024
Inside Salesman
Cresco Restaurant Supply
03.2020 - 03.2022
General Manager
Round Table
01.2018 - 05.2020
Manager
Domino's
05.2016 - 01.2018
Bachelor of Science - Computer Science
California Polytechnic Humboldt
Associate of Applied Science - Computer Information Systems
College of The Redwoods