Raymond Gervais
Winnipeg,Manitoba
Summary
Professional, adaptable and a coachable individual with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Overview
15
15
years of professional experience
Work History
Insurance System User Analyst
Manitoba Public Insurance
07.2021 - Current
- Participating in and analyzing the development of the new Nova operating system
- Testing within the QA environments to ensure the products being developed are in line with MPI needs
- Troubleshoot and identify defects within the environment and report these bugs to my team
- Communicate with co-workers and supervisors in regards to progress, issues, solutions and fixes.
Associate Insurance Adjuster
Manitoba Public Insurance
09.2020 - 01.2021
- Responsible for investigating, processing and adjusting physical and property damage claims
- Gather information from statements, witnesses and other tools to determine claim outcomes, valuations and settlements
- Communicate/work along-side customers and adjusters with a goal to achieve a mutual conclusion
- Work in correspondence with supervisors, MPI policy and legislation to provide coverage to Manitoban residents for unforeseen circumstances
Marketing Coordinator
Create Marketing
01.2019 - 09.2020
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Managed client accounts and scheduled their social content on all different social media platforms
- Designed and edited client websites from small changes to total re-brands
- Sat in with clients to discuss their company’s goals and created marketing campaigns to help them reach these goals
- Held professional photo shoots for our company’s products and edited them for their promotions., Assist with service staff training
Contractor's Apprentice
Belfor Restoration
01.2013 - 07.2015
- Safely used all tools and equipment to prevent worksite injuries.
- Supported construction manager with materials, schedule and cost information.
- Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air, and upholstery.
- Restored interiors of homes damaged by fire, water or smoke.
- Inspected damaged properties and contents to prepare job action plan.
Bar Assistant Manager
Roadhouse Nightclub
Brandon, Manitoba
01.2017 - 06.2021
- Collaborated with managers regularly, giving input on new training methods the restaurant could use., Facilitate nightly operations from security to bartenders
- Manage petty cash on hand, liquor inventory, incident reporting and nightly sales reports
- Collaborate as a part of the marketing team with a focus on creating a new image for the nightclub, specific to the demographic of the nightclub industry.
Bartender
The Keg Steakhouse
01.2016 - 07.2021
- Prepared cocktails in a high volume, high stress work atmosphere.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained numerous new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Education
BBA - Business Administration
Brandon Univers
Brandon, MB12.2019
Skills
- Data Entry and Maintenance
- Collaboration with management and vendors
- Employee Training
- Project documentation
- Attention to Detail
- Documentation and Recordkeeping
- Problem Solving
- Relationship Building
- Willingness to Learn
- Self Control and Integrity
- Data Analysis
References
Peter Girden - Project Manager
Veolia North America
(204) 952-0755
Peter.Girden@Veolia.com
Meagan Allison - Safety Coordinator
Rakowski Cartage and Wrecking LTD.
(204) 793-1179
mallison@rakowskicartage.com
Ashleigh Hamm – Owner
Create Marketing
(204) 761-6514
ashleigh@createmarketing.ca
Keith Edmunds – Human Resource Professor
Brandon University and Assiniboine Community College
(204) 724-8230
Edmundsk@Brandonu.ca
Timeline
Insurance System User Analyst
Manitoba Public Insurance
07.2021 - Current
Associate Insurance Adjuster
Manitoba Public Insurance
09.2020 - 01.2021
Marketing Coordinator
Create Marketing
01.2019 - 09.2020
Bar Assistant Manager
Roadhouse Nightclub
01.2017 - 06.2021
Bartender
The Keg Steakhouse
01.2016 - 07.2021
Contractor's Apprentice
Belfor Restoration
01.2013 - 07.2015
BBA - Business Administration
Brandon Univers
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