Raymond Adams
Summary
As a Meter Reader at Los Angeles Water and Power, I excelled in reducing customer complaints by efficiently managing time and resources. My hard-working mindset, technical aptitude and strong problem-solving abilities led to significant data accuracy, customer satisfaction and access to meter locations. Skilled in teamwork and maintaining confidentiality, I contributed to a positive and professional company image.
Overview
3
3
years of professional experience
Work History
Meter Reader
Los Angeles Water And Power
06.2022 - Current
- Supported efficient route planning with thorough documentation of meter locations and access points.
- Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
- Reduced customer complaints through precise recording of utility usage, leading to fair charges on bills.
- Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Upheld strict confidentiality standards when dealing with sensitive customer information such as addresses and account details.
Education
No Degree - General Studies
West Los Angeles College
Culver City, CASkills
- Safety measures and policies
- Technical aptitude
- Organizational skills
- Hand-eye coordination
- Problem-solving abilities
- Route navigation
- Task prioritization
- Accurate data collection
- Teamwork and collaboration
Timeline
Meter Reader
Los Angeles Water And Power
06.2022 - Current
No Degree - General Studies
West Los Angeles College
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