Open To Work
Rayenne Benzaï
Legal Support Assistant
Montreal,QC
Work Preference
Summary
Bilingual (French/English) Administrative and Legal Support Professional with experience in client coordination, calendar management, and remote communication. Proven ability to streamline workflows, manage high-volume tasks, and deliver excellent client service. Seeking a remote position in administrative support, customer service, or coordination. I remain open to explore new roles.
Target Roles:
Remote Administrative Assistant | Customer Support | Virtual Assistant
Overview
10
10
years of professional experience
Work History
Legal Support Assistant
Torys LLP
Montreal, Quebec
12.2025 - Current
- Manage complex calendars and coordinate scheduling for legal professionals, ensuring efficient time management and smooth daily operations
- Organize and maintain case files and document systems, improving accessibility and workflow efficiency
- Process billing and track legal expenses with accuracy, supporting reliable financial reporting
- Maintain and update client records with a high level of attention to detail and confidentiality
- Collaborate cross-functionally with internal teams to ensure timely completion of legal and administrative tasks
- Handle high-volume administrative responsibilities in a fast-paced environment while maintaining strong client service standards
Receptionist, Facilities Department
Torys LLP
Montreal, Quebec
05.2024 - 12.2024
- Delivered a professional and welcoming front-desk experience, creating a strong first impression for clients and visitors
- Managed high-volume incoming calls and directed inquiries efficiently, ensuring timely communication across departments
- Coordinated meeting room bookings and prepared spaces with required equipment to support seamless operations
- Maintained an organized and fully stocked reception area to ensure smooth daily workflow
- Handled incoming mail and packages with accuracy and efficiency, supporting internal operations
Receptionist/security
GARDA/DESJARDINS
Montreal, Quebec
08.2023 - 04.2024
- Managed front desk operations in a high-security environment, ensuring adherence to company protocols and safety procedures
- Handled high-volume incoming calls and directed inquiries efficiently while maintaining professionalism and discretion
- Monitored access and maintained a secure and controlled environment for employees and visitors
- Responded to client and internal inquiries promptly, providing accurate information and solutions
- Maintained clear communication with internal teams to support smooth daily operations
Operator/Reservations Assistant
Hôtel Bonaventure
Montreal
06.2023 - 01.2024
- Delivered professional customer service through phone and email communications, handling reservations and client inquiries efficiently
- Coordinated bookings and appointments while ensuring accuracy and optimal scheduling
- Managed high-volume call flow, prioritizing requests to meet service standards and response times
- Provided detailed information on services, pricing, and availability to enhance client experience
- Resolved customer concerns promptly using strong problem-solving and communication skills
- Maintained organized records of reservations and client interactions for operational accuracy
Receptionist / Assistant
APEX MARTIAL ARTS (DOWNTOWN)
02.2022 - 12.2023
- Managed front desk operations, ensuring a professional and welcoming environment for clients and visitors
- Handled high-volume calls, emails, and in-person inquiries, providing timely and accurate information
- Coordinated class schedules, appointments, and events to optimize daily operations
- Processed payments and maintained accurate financial records
- Supported marketing efforts by creating flyers, social media content, and promotional materials
- Maintained organized filing systems and managed inventory to ensure smooth business operations
Medical Secretary/ Assistant
CMIPQ
08.2021 - 10.2022
- Coordinated patient appointments and managed scheduling to optimize clinic operations
- Handled confidential medical records with accuracy and strict attention to privacy standards
- Managed high-volume calls and emails, providing professional and compassionate support to patients
- Processed payments and maintained accurate billing and administrative records
- Supported daily clinic operations through filing, data entry, and document management
- Communicated effectively with medical staff to ensure efficient workflow and patient care
Sales Assistant / Cashier
BOUTIQUE SANDWICH (MONTREAL)
10.2020 - 04.2021
- Delivered high-quality customer service in a fast-paced retail environment
- Processed transactions accurately while handling cash and electronic payments
- Assisted customers with product selection and provided detailed product information
- Maintained organized displays and ensured store cleanliness and presentation standards
- Managed inventory and restocked products to maintain optimal availability
- Resolved customer inquiries and concerns efficiently to enhance overall experienceDelivered high-quality customer service in a fast-paced retail environment
- Processed transactions accurately while handling cash and electronic payments
- Assisted customers with product selection and provided detailed product information
- Maintained organized displays and ensured store cleanliness and presentation standards
- Managed inventory and restocked products to maintain optimal availability
- Resolved customer inquiries and concerns efficiently to enhance overall experience
Sales Assistant / Cashier
WINNERS (LAVAL)
08.2017 - 04.2018
- Provided efficient and customer-focused service in a fast-paced retail environment
- Processed transactions accurately and handled cash, debit, and credit payments
- Assisted customers with product inquiries and ensured a positive shopping experience
- Maintained store organization, restocked merchandise, and supported visual presentation standards
- Contributed to smooth daily operations by supporting team members as needed
Hostess / Server
LE VIEUX SÉNATEUR RESTAURANT (MONTREAL)
05.2016 - 10.2017
- Delivered attentive and professional customer service in a high-traffic restaurant environment
- Welcomed guests, managed seating arrangements, and ensured smooth flow of service
- Coordinated with servers to optimize table turnover and enhance guest experience
- Presented menus and assisted guests with inquiries to ensure satisfaction
- Maintained a clean, organized, and welcoming dining area
Babysitter
BABYSITTER (MONTREAL, LAVAL, LONGUEUIL)
01.2016 - 12.2025
- Delivered high-quality childcare in a structured and nurturing environment, ensuring children’s safety, well-being, and development.
- Nurtured children in a safe environment and supported their development.
- Supported academic growth through homework assistance and educational activities.
- Enhanced academic performance through targeted homework assistance and engaging educational activities.
- Maintained an organized home by managing light housekeeping tasks and daily routines with discretion and reliability.
- Organized home environment by effectively managing light housekeeping and daily routines.
Kindergarten Assistant
ASSISTANT (LES PETITS EXPLORATEURS)
01.2016 - 12.2020
- Supported daily classroom activities and assisted in creating a structured and nurturing learning environment
- Supervised children to ensure safety, well-being, and positive behavior
- Assisted with educational activities to support early childhood development
- Helped maintain organization of classroom materials and daily routines
- Collaborated with educators to support children’s individual needs and development
Education
Some College (No Degree) - Exercise Science
CONCORDIA UNIVERSITY
01-2023
DEC in Natural sciences -
MONTMORENCY CEGEP
12-2019
High school diploma (DES) -
COLLÈGE FRANÇAIS DE MONTRÉAL
08-2016
Skills
- Calendar management & scheduling
- Administrative support & data entry
- Client communication (phone, email)
- Customer service & problem-solving
- Microsoft Office (Word, Excel, Outlook)
- Organization & attention to detail
- Time management & multitasking
Accomplishments
- • Promoted to Legal Support Assistant at Torys LLP (2024)
- • Dandy Award for Best Receptionist (2023)
Languages
- French
- English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Arabic
Elementary (A2)
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Legal Support Assistant
Torys LLP
12.2025 - Current
Receptionist, Facilities Department
Torys LLP
05.2024 - 12.2024
Receptionist/security
GARDA/DESJARDINS
08.2023 - 04.2024
Operator/Reservations Assistant
Hôtel Bonaventure
06.2023 - 01.2024
Receptionist / Assistant
APEX MARTIAL ARTS (DOWNTOWN)
02.2022 - 12.2023
Medical Secretary/ Assistant
CMIPQ
08.2021 - 10.2022
Sales Assistant / Cashier
BOUTIQUE SANDWICH (MONTREAL)
10.2020 - 04.2021
Sales Assistant / Cashier
WINNERS (LAVAL)
08.2017 - 04.2018
Hostess / Server
LE VIEUX SÉNATEUR RESTAURANT (MONTREAL)
05.2016 - 10.2017
Babysitter
BABYSITTER (MONTREAL, LAVAL, LONGUEUIL)
01.2016 - 12.2025
Kindergarten Assistant
ASSISTANT (LES PETITS EXPLORATEURS)
01.2016 - 12.2020
Some College (No Degree) - Exercise Science
CONCORDIA UNIVERSITY
DEC in Natural sciences -
MONTMORENCY CEGEP
High school diploma (DES) -
COLLÈGE FRANÇAIS DE MONTRÉAL