Rayenne Benzaï
Montreal,QC
Summary
Dynamic Legal Support Assistant with a proven track record at Torys LLP, excelling in calendar management and administrative support. Recognized for enhancing client interactions and optimizing workflows. Proficient in Microsoft Office, demonstrating attention to detail and exceptional customer service skills to drive operational efficiency and client satisfaction.
Overview
10
10
years of professional experience
Work History
Legal Support Assistant
Torys LLP
Montreal, Quebec
12.2025 - Current
- Coordinated calendars and scheduled appointments for legal staff to optimize workflow and client interactions.
- Organized case files and maintained document management systems to ensure easy access to critical information.
- Managed billing processes and tracked expenses for legal services to support accurate financial reporting.
- Updated client records on computer systems ensuring accuracy of information stored.
- Scanned documents into electronic format for storage purposes.
- Collaborated with other departments to ensure timely completion of projects.
- Assisted multiple departments with various tasks to support overall operations.
Babysitter
BABYSITTER (MONTREAL, LAVAL, LONGUEUIL)
01.2016 - 12.2025
- Delivered high-quality childcare in a structured and nurturing environment, ensuring children’s safety, well-being, and development.
- Nurtured children in a safe environment and supported their development.
- Supported academic growth through homework assistance and educational activities.
- Enhanced academic performance through targeted homework assistance and engaging educational activities.
- Maintained an organized home by managing light housekeeping tasks and daily routines with discretion and reliability.
- Organized home environment by effectively managing light housekeeping and daily routines.
Receptionist, Facilities Department
Torys LLP
Montreal, Quebec
05.2024 - 12.2024
- Welcomed clients and visitors, creating a positive first impression.
- Handled phone calls, efficiently directing inquiries to relevant departments.
- Coordinated meeting room schedules and arranged necessary equipment.
- Organized front desk area, ensuring supplies remained well-stocked for smooth operations.
- Assisted in processing incoming mail and packages for the office.
Receptionist/security
GARDA/DESJARDINS
Montreal, Quebec
09.2023 - 04.2024
- Delivered attentive service to customers through in-person interactions and phone and email communications.
- Prioritized and organized tasks to meet service goals and enhance customer satisfaction.
- Coordinated scheduling of appointments, meetings, and conference calls to optimize staff time management.
- Provided administrative support to staff including filing, photocopying and scanning documents and more.
- Maintained compliance with company policies and procedures at all times.
Operator/Reservations Assistant
Hôtel Bonaventure
Montreal
07.2023 - 02.2024
- Managed incoming calls, ensuring proper transfer according to company procedures.
- Operated switchboard to answer, screen, or forward calls in a professional manner.
- Resolved customer inquiries quickly and efficiently by utilizing problem-solving skills.
- Delivered product and service information to customers, including accurate price quotes.
- Coordinated client appointments based on staff availability to optimize scheduling.
- Performed clerical duties such as filing, photocopying, faxing documents.
Receptionist / Assistant
APEX MARTIAL ARTS (DOWNTOWN)
03.2022 - 01.2024
- Greeted visitors and customers at front desk, offering information and assistance to enhance their experience.
- Handled diverse needs for clients in-person, by phone or through email.
- Streamlined daily office operations by managing filing systems and supply orders.
- Obtained and processed payments from clients for products and services.
- Compiled monthly expense reports for senior management review.
- Designed fliers, brochures, and social media posts to effectively convey brand objectives.
- Managed the distribution of incoming mail, faxes, and packages.
Medical Secretary/ Assistant
CMIPQ
09.2021 - 11.2022
- Supported clients in fulfilling their requests promptly.
- Answer phone calls or redirect to right department
- Monitored call queues for incoming calls and transferred calls to appropriate personnel.
- Handled emails and updated information across multiple platforms.
- Coordinated and supported events while keeping calendar updated.
- Managed inventory of materials to maintain optimal stock levels.
Sales Assistant / Cashier
BOUTIQUE SANDWICH (MONTREAL)
11.2020 - 05.2021
- Delivered a high-quality, personalized shopping experience in a refined retail environment, ensuring client satisfaction and brand representation.
- Provided personalized styling advice and product selection to enhance customer satisfaction.
- Ensured visual merchandising standards, organized inventory, and maintained a clean, elegant, welcoming boutique environment.
Kindergarten Assistant
ASSISTANT (LES PETITS EXPLORATEURS)
01.2016 - 12.2020
- Planned engaging weekly activities and age-appropriate menus, enhancing children's development and well-being.
- Maintained a safe, organized, and positive atmosphere while providing individualized support tailored to each child's needs.
- Assisted in creating a structured and nurturing learning environment through daily classroom activities and student supervision, fostering children's growth.
Sales Assistant / Cashier
WINNERS (LAVAL)
09.2017 - 05.2018
- Managed inventory and operated cash registers, ensuring smooth daily store operations while upholding cleanliness and safety standards.
- Delivered efficient and customer-focused service in a fast-paced retail environment, ensuring a positive shopping experience.
- Assisted customers with product inquiries and restocking, enhancing merchandise displays for improved accessibility.
Hostess / Server
LE VIEUX SÉNATEUR RESTAURANT (MONTREAL)
05.2016 - 10.2017
- Presented menus, guided guests to seats, and organized dining environment while maintaining high service standards.
- Coordinated reservations and table assignments with servers to streamline guest flow and service efficiency.
- Created welcoming first impression in high-traffic dining area, enhancing guest experience from arrival.
Education
DEC in Natural sciences -
MONTMORENCY CEGEP
12-2019
High school diploma (DES) -
COLLÈGE FRANÇAIS DE MONTRÉAL
08-2016
Some College (No Degree) -
CONCORDIA UNIVERSITY
Skills
- Administrative support
- Calendar management
- Scheduling/Planning
- Attention to detail
- Customer service excellence
- Microsoft Office proficiency
- Data analysis
- Quick adaptability
- Inventory management
- Sales strategies
- Sales optimization
Affiliations
• Muay Thaï, hot-yoga and jump-roping
• Drawing and reading in my free time
• Try new things, activities as well as food !
• Drawing and reading in my free time
• Try new things, activities as well as food !
Accomplishments
- Dandy award for best receptionist 2023 at Apex Martial Arts
Languages
- French
- English
Hobbies and Interests
- Languages and reading
- Traveling and adventures
- Drawing, music and "Art" in all its forms
- Sports and Martial Arts
- Blogs and free writing
- TED-Talks
Timeline
Legal Support Assistant
Torys LLP
12.2025 - Current
Receptionist, Facilities Department
Torys LLP
05.2024 - 12.2024
Receptionist/security
GARDA/DESJARDINS
09.2023 - 04.2024
Operator/Reservations Assistant
Hôtel Bonaventure
07.2023 - 02.2024
Receptionist / Assistant
APEX MARTIAL ARTS (DOWNTOWN)
03.2022 - 01.2024
Medical Secretary/ Assistant
CMIPQ
09.2021 - 11.2022
Sales Assistant / Cashier
BOUTIQUE SANDWICH (MONTREAL)
11.2020 - 05.2021
Sales Assistant / Cashier
WINNERS (LAVAL)
09.2017 - 05.2018
Hostess / Server
LE VIEUX SÉNATEUR RESTAURANT (MONTREAL)
05.2016 - 10.2017
Babysitter
BABYSITTER (MONTREAL, LAVAL, LONGUEUIL)
01.2016 - 12.2025
Kindergarten Assistant
ASSISTANT (LES PETITS EXPLORATEURS)
01.2016 - 12.2020
DEC in Natural sciences -
MONTMORENCY CEGEP
High school diploma (DES) -
COLLÈGE FRANÇAIS DE MONTRÉAL
Some College (No Degree) -
CONCORDIA UNIVERSITY