Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
Generic

Ravneet Kaur

Edmonton,AB

Summary

Proven achiever in the culinary field, with a track record of enhancing customer satisfaction and streamlining kitchen operations at Denny's Restaurants. Expert in food preparation and kitchen management, coupled with a strong ability to foster team collaboration. Bilingual in English, Punjabi, and Hindi, I excel in high-pressure environments, significantly improving service efficiency and compliance with health standards.

Overview

4
4
years of professional experience

Work History

Certified Line Cook Trainer/Restaurant Server

Denny's Restaurants
07.2023 - 05.2024
  • Maintained accurate records of employee performance evaluations, identifying areas for improvement and recommending additional training as needed.
  • Built strong relationships with local suppliers to source fresh, seasonal ingredients while supporting the community and promoting sustainability.
  • Increased customer satisfaction through regular menu updates, taking into account seasonal ingredients and current culinary trends.
  • Ensured compliance with all health and safety regulations through regular inspections, consistent record-keeping, and staff education on proper sanitation procedures.

Host/Certified Line Cook Trainer/Restaurant Server

Dennys Restaurant
09.2021 - 06.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Crew Member

McDonald's Restaurant
07.2020 - 09.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Diploma - Computer Systems And Networking

College of The North Atlantic
St. John's, NL
08.2019

Master of Science - Mathematical Sciences

Punjabi University Patiala
Punjab, India
05.2018

Bachelor of Science - Science

Punjabi University Patiala
Punjab, India
05.2016

Skills

  • Food Preparation
  • Knife Skills
  • Cooking techniques
  • Sanitation Procedures
  • Kitchen Management
  • Food presentation
  • Workplace Safety
  • Bilingual in English and punjabi
  • Performance Evaluation
  • Leadership Development

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Reference

Michael Scott

General Manager

Dixie Road, Mississauga ON

+1(647) 861-5150


Bhupati Kapil

Kitchen Manager 

Dixie Road, Mississauga , ON

+1(647) 786-7440

Timeline

Certified Line Cook Trainer/Restaurant Server

Denny's Restaurants
07.2023 - 05.2024

Host/Certified Line Cook Trainer/Restaurant Server

Dennys Restaurant
09.2021 - 06.2023

Crew Member

McDonald's Restaurant
07.2020 - 09.2021

Diploma - Computer Systems And Networking

College of The North Atlantic

Master of Science - Mathematical Sciences

Punjabi University Patiala

Bachelor of Science - Science

Punjabi University Patiala

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Ravneet Kaur