Ravneet Kaur
Brampton
Summary
Dedicated and versatile professional with a proven track record in delivering exceptional customer service while honing expertise in the beauty industry. As a seasoned Customer Service Representative, adept at resolving inquiries and ensuring customer satisfaction, I seamlessly transitioned into a multifaceted role as a skilled Beautician, Nail Artist, and Hairstylist. Leveraging creative flair and an eye for detail, I adeptly merged client-centric service with beauty expertise to consistently exceed expectations. Proficient in fostering client relationships, offering personalized consultations, and executing diverse beauty services, I bring a unique blend of interpersonal finesse and technical proficiency to drive customer delight and salon success.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Representative
Toronto Auto Parts
Oct.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Beautician/Nail Artist/Hairstylist
G N G Unisex Salon
05.2022 - 07.2023
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction..
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Education
Diploma - Business
Canadore College
Brampton. ON Sep.2023 - Apr.2025
Skills
- Customer Service
- Sales Techniques
- Communication
- Problem-Solving
- Time Management
- Teamwork
- Organization
- Cash Handling
- Leadership
- Technical Skills
- Attention to Detail
- Multitasking
- Adaptability
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Toronto Auto Parts
Oct.2023 - Current
Diploma - Business
Canadore College
Sep.2023 - Apr.2025
Beautician/Nail Artist/Hairstylist
G N G Unisex Salon
05.2022 - 07.2023
Languages
- English
- Hindi
- Punjabi
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