Ravneet Singh
Port Hawkesbury,NS
Summary
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills
- Developed leadership and teamwork skills in highly structured and demanding environment. Proven ability to adapt to new challenges and maintain composure under pressure. Seeking to transition into new field, leveraging strategic thinking and problem-solving abilities.
- Driven and disciplined, possessing solid foundation in teamwork and leadership. Adept at swiftly learning tactical strategies and mastering physical fitness and operational skills. Committed to contributing positively to mission success and unit cohesion.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Client Support Specialist
Broadstreet Properties
03.2024 - 08.2024
- Enhanced client satisfaction by addressing and resolving support issues in a timely manner.
- Boosted customer retention rates through effective problem-solving and prompt communication.
- Contributed to team success by sharing best practices and collaborating on challenging cases with colleagues.
Member Service Representative
Assiniboine Credit Union
05.2023 - 12.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Educated and engaged customers with new bank products and services.
- Responded to customer calls and emails to answer questions about products and services.
- Verified customer identification and documentation for compliant transactions.
Global Operations Specialist
SkipTheDishes/JustEats
03.2020 - 04.2023
- Answering inquiries or investigating complaints from stakeholders regarding the online food ordering and delivery process.
- Respond to restaurant partners enquiries and or/emergencies.
- Providing information to stakeholders regarding the food ordering and delivery process.
- Updating information on SkipTheDishes network in a timely and accurate manner.
Lube Service Technician
Vickar Chevrolet
05.2021 - 08.2022
- Kept shop areas neat, clean and free of safety hazards, Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Topped off fluids in vehicle engines to lubricate, protect and cool engine.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
Supervisor
Shell Canada
08.2018 - 03.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Cashier
Walmart
02.2018 - 08.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Assisted colleagues during busy times or staff shortages as needed, demonstrating a strong team player mentality.
Education
Diploma - Marine Engineering Technology
Nova Scotia Community College
Port Hawkesbury, NS12-2026
Diploma - Automotive Service Technician
Red River College of Applied Arts, Science And Technology
Winnipeg, MB04-2021
High School Diploma -
Aryaman Vikram Birla Institue of Learning
04.2017
Skills
- Troubleshooting
- Maintenance and repair management
- Safety drills
- Marine equipment maintenance
- Marine safety regulations
- Enthusiastic team player
- Interpersonal effectiveness
Certification
- C++ Programming course from NIIT 2017
- Smart Choice Manitoba
- Class 5F License
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Client Support Specialist
Broadstreet Properties
03.2024 - 08.2024
Member Service Representative
Assiniboine Credit Union
05.2023 - 12.2023
Lube Service Technician
Vickar Chevrolet
05.2021 - 08.2022
Global Operations Specialist
SkipTheDishes/JustEats
03.2020 - 04.2023
Supervisor
Shell Canada
08.2018 - 03.2020
Cashier
Walmart
02.2018 - 08.2018
Diploma - Marine Engineering Technology
Nova Scotia Community College
Diploma - Automotive Service Technician
Red River College of Applied Arts, Science And Technology
High School Diploma -
Aryaman Vikram Birla Institue of Learning
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