Ravneet Kaur
Vancouver,BC
Summary
Diligent Security professional with multiple years of experience monitoring facility staff and visitors to maintain order and safety. Hold hands-on experience providing quality services to clients dealing with mental health crisis, homelessness, drug abuse. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Fleet maintenance professional with deep expertise in vehicle diagnostics, repair, and preventive maintenance. Known for strong leadership in coordinating teams, ensuring seamless operations, and adapting to changing needs. Adept at managing vendor relationships, optimizing budgets, and implementing safety protocols to drive operational efficiency. Always focused on achieving results and fostering collaborative environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Jail Guard
SURREY POLICE SERVICES
Surrey, BC
09.2025 - Current
- Monitored inmate behavior to maintain safety and security within facility.
- Conducted regular inspections of premises to identify potential hazards or violations.
- Implemented emergency response protocols during critical incidents to ensure safety.
- Collaborated with law enforcement agencies to facilitate inmate transport and coordination.
- Maintained accurate reports on inmate activities, incidents, and facility conditions.
- Prevented unauthorized access into secure areas through diligent monitoring of entry points such as doors or gates throughout the facility premises.
- Maintained a safe environment for inmates and staff by conducting thorough cell searches and confiscating contraband items.
- Managed difficult situations calmly under pressure, resolving conflicts between inmates without resorting to excessive force whenever possible.
Relational Security Supervisor
Providence Health Care
Vancouver, BC
08.2023 - Current
- Supervises assigned staff by providing work direction, calling in relief staff and participating in the orientation and training of Relational Security Officers.
- Assists with performance reviews of Relational Security Officers by providing the coordinator/Team Leader with reports regarding assigned staff, and other performance indicators.
- Responds to emergencies such as the Providence Health Care disaster plan, fire, and physically aggressive patients; assesses the situation, consult with medical staff and others, and takes appropriate action as required.
- Recorded incident reports with detailed accounts of occurrences.
- Supervising and evaluating security staff performance to determine compliance with safety regulations.
- Maintains a daily log of events and prepares detailed reports.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
Emergency Communications Operator/Patroller
University Of British Columbia
Vancouver, BC
02.2022 - Current
- Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Used specialized software to track and maintain case incident numbers and logs.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
Security Attendant
City Of Vancouver
Vancouver, BC
11.2022 - 07.2024
- Helped and supported clients from diverse backgrounds, clients dealing with mental health issues, drug abuse, homelessness in Vancouver Downtown East side (DTES).
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Investigated, resolved and reported disturbances utilizing non-violent interventions. Documented and reported incidents in accordance with established procedure of protection services.
- Provided security escort for staff, visitors and patients as required.
- Responded to requests for assistance from staff, patients and the public especially First Aid.
- Participated in photo identification and security system programs through methods such as taking staff photos, card access information and entering database information. Enabling and disabling access cards depending on the access request.
- Utilized and operated photo identification, access control, CCTV and other security system programs for the safety of individuals.
Security Officer
Securiguard Services
Vancouver, BC
09.2019 - 08.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Retail Associate
Guess Retail
Richmond, BC
12.2018 - 02.2019
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Associate of Arts -
Columbia College
08.2021
CERTIFICATE - Business
British Columbia Institute of Technology
Burnaby04-2021
Skills
- Theft Prevention Training
- Emergency Management
- Crisis Intervention Training
- Mental Health Worker Training
- Time Management
- Excellent communication, both verbally and written
- Physical ability to carry out assigned duties of that position on time
- Ability to organize work
- De-Escalation Techniques
- Conflict De-Escalation
- Investigation documentation
- Safety and Risk Assessments
Certification
Occupational first aid level 2 (OFA 2)
Basic security training (BST)
Advanced security training (AST)
WHMIS-2015
NVIC
Mental Health Awareness Program
Serving IT Right
Timeline
Jail Guard
SURREY POLICE SERVICES
09.2025 - Current
Relational Security Supervisor
Providence Health Care
08.2023 - Current
Security Attendant
City Of Vancouver
11.2022 - 07.2024
Emergency Communications Operator/Patroller
University Of British Columbia
02.2022 - Current
Security Officer
Securiguard Services
09.2019 - 08.2022
Retail Associate
Guess Retail
12.2018 - 02.2019
Associate of Arts -
Columbia College
CERTIFICATE - Business
British Columbia Institute of Technology