Ravinder Kaur
Brampton
Summary
Dependable Billing Specialist experienced in preparing invoices, processing payments, and pursuing past-due balances. Delivered effective client support and administrative management through strong interpersonal skills and exceptional time management. Focused on contributing to team success by efficiently handling multiple priorities while maintaining a positive attitude.
Overview
11
11
years of professional experience
Work History
Billing Specialist
Mackenzie Medical Rehabilitation Center
Woodbridge
09.2023 - Current
- Contacted clients regarding outstanding account issues, formulating payment plans and discussing restructuring options to resolve past due accounts.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Handled billing inquiries and provided timely responses, contributing to improved customer satisfaction.
- Collaborated with various departments to verify accurate billing details and ensure proper information was maintained.
- Provided excellent customer service, developing and maintaining client relationships.
- Responded to customer concerns and questions on a daily basis.
- Interacted with customers by phone, email, or in-person to provide information.
Office Administrator
Mackenzie Medical Rehabilitation Center
Woodbridge
02.2022 - 12.2022
- Responded to patient inquiries promptly, providing necessary information and assistance.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
Sandwich Maker
SUBWAY Restaurants
Edmonton
01.2016 - 12.2021
- Greeted guests, promoted specials, and took orders.
- Crafted high-quality sandwiches to enhance customer satisfaction and dining experience. with very low occurrence of errors.
- Monitored inventory levels and proactively requisitioned low-stock items to maintain supply.
Education
Business Administration Diploma - Business Management
Northern Alberta Institute of Technology
Edmonton, ABSkills
- Billing Procedures
- Invoice processing
- Payment processing
- Account reconciliation
- Invoicing Proficiency
- Administrative Support
- Customer Service
- Decision-Making
- Billing procedures
Timeline
Billing Specialist
Mackenzie Medical Rehabilitation Center
09.2023 - Current
Office Administrator
Mackenzie Medical Rehabilitation Center
02.2022 - 12.2022
Sandwich Maker
SUBWAY Restaurants
01.2016 - 12.2021
Business Administration Diploma - Business Management
Northern Alberta Institute of Technology