Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Agnes Chrzaszcz

Agnes Chrzaszcz

Mississauga,Canada

Summary

Pharmacy Assistant and Billing Specialist with over 26 years of experience in the pharmaceutical sector. Proficient in processing prescriptions, dispensing medications, patient record accuracy, monitoring and managing on-site inventories. Known for exceptional leadership, collaboration and delivering excellent customer service. Committed to continuous improvement and team development, to drive operational excellence and compliance with health care regulations. Dedicated to patients’ well-being and the community.

Overview

27
27
years of professional experience

Work History

Billing Specialist

Medisystem Pharmacy
01.2017 - 01.2025
  • - efficiently completes all billing tasks daily (7 day cards and daily adjudication) and audit tasks within a 7 day window
  • - provides relevant documentation to enable consistent and repeatable processes
  • - communicate with other Data specialist to ensure all adjudication issues are resolved and do not re-occur
  • - frequency of dispense forms are entered/ updated in Kroll in a timely manner.
  • - weekly billing audits (ie: negative gross profit report) are conducted and resolved
  • - AR audits completed within 2-3 days window
  • - follow standardized procedure for entering third party information, welcome package information, and frequency of dispense forms

Pharmacy Assistant

Medisystem Pharmacy
01.1998 - 01.2025
  • - sort daily prescriptions and reorders
  • - enter new prescriptions, patient profiles and refills
  • - prepare prescription label printouts
  • - process narcotic authorizations, count sheets and limited-use updates

MAR Technician

Medisystem Pharmacy
01.1998 - 01.2025
  • - sort and edit MARS / MEDS
  • - prepare updated MARS/MEDS for shipping

Automed Technician

Medisystem Pharmacy
01.1998 - 01.2025
  • - Automed file generation
  • - process and dispense weekly homes
  • - generate, process and dispense dailies including re-dos, re-packs and immediates
  • - dispense emergency replacement packs
  • - operate Automed machine including cleaning, ribbon and paper changes

Delivery Driver

Medisystem Pharmacy
01.1998 - 01.2025
  • - Deliver daily medications to nursing/retirement homes in a timely and mannerly fashion

Data Captain

Medisystem Pharmacy
01.1998 - 01.2025
  • - oversee workflow processes
  • - organize and manage workloads and priorities of data technicians
  • - provide effective leadership and regular coaching to team members
  • - integration of new data technicians to organization

Data Specialist

Medisystem Pharmacy
01.2013 - 01.2017

Data Captain

Medisystem Pharmacy
01.2010 - 01.2013

Data Specialist

Medisystem Pharmacy
01.2000 - 01.2009

Pharmacy Assistant/ Automed Technician/ MAR Technician

Medisystem Pharmacy
01.1999 - 01.2000

Pharmacy Technician

Peel Pharmacy
01.1998 - 01.1999

Education

Pharmacy Assistant Co-op Program - Pharmacy Computers, Introduction to Pharmacy Practices, Business Practice and Financial, Community Pharmacy Dispensing Lab

Sheridan College
Brampton, Ontario
1998

Ontario Secondary School Diploma - Biology, Chemistry, Mathematics, Introduction to Computers

Burnhamthorpe Collegiate Institute
Etobicoke, Ontario
1997

Pharmacy Assistant Program Diploma -

College of Pharmacy
Poland
1992

Skills

    Prescription processing & dispensing support in LTC and retail settings

    Medical billing & insurance claims (OHIP, TPP)

    Pharmacy and EMR software: Kroll, PointClickCare (PCC)

    Inventory & medication stock management

    Patient record accuracy & confidentiality

    Customer service & professional communication

    Attention to detail & multitasking in fast-paced environments

    Team collaboration & problem-solving

    Reliable, patient-focused, and adaptable

  • Certified Heartsaver CPR
  • Standard First Aid
  • Trained and mentored newly hired Pharmacy Assistants
  • Billing procedures
  • Knowledge of Pharmacy Practices
  • Business Practice and Financial Management
  • Long Term Care Pharmacy expertise
  • Open to new challenges and trainings
  • Highly effective at both independent and collaborative work
  • Punctual
  • Loyal
  • Industrious

Languages

Polish
Native or Bilingual

Timeline

Billing Specialist

Medisystem Pharmacy
01.2017 - 01.2025

Data Specialist

Medisystem Pharmacy
01.2013 - 01.2017

Data Captain

Medisystem Pharmacy
01.2010 - 01.2013

Data Specialist

Medisystem Pharmacy
01.2000 - 01.2009

Pharmacy Assistant/ Automed Technician/ MAR Technician

Medisystem Pharmacy
01.1999 - 01.2000

Pharmacy Assistant

Medisystem Pharmacy
01.1998 - 01.2025

MAR Technician

Medisystem Pharmacy
01.1998 - 01.2025

Automed Technician

Medisystem Pharmacy
01.1998 - 01.2025

Delivery Driver

Medisystem Pharmacy
01.1998 - 01.2025

Data Captain

Medisystem Pharmacy
01.1998 - 01.2025

Pharmacy Technician

Peel Pharmacy
01.1998 - 01.1999

Pharmacy Assistant Co-op Program - Pharmacy Computers, Introduction to Pharmacy Practices, Business Practice and Financial, Community Pharmacy Dispensing Lab

Sheridan College

Ontario Secondary School Diploma - Biology, Chemistry, Mathematics, Introduction to Computers

Burnhamthorpe Collegiate Institute

Pharmacy Assistant Program Diploma -

College of Pharmacy

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Agnes Chrzaszcz