Ravi Joura

• Technical Scope: SQL, Microsoft Excel, Reporting tool Tableau.

Job duties

• Supervised daily warehouse operations, leading teams of associates to meet safety, quality, and productivity KPIs.
• Monitored operational metrics such as throughput, error rates, on-time performance, and labor utilization to ensure targets were achieved.
• Oversaw shipping and receiving operations, ensuring accurate inbound receipt and outbound dispatch of goods in line with daily volume targets.
• Analyzed performance reports and operational data to identify bottlenecks, trends, and process inefficiencies.
• Investigated root causes of operational issues and implemented process improvements to increase efficiency and reduce errors.
• Coordinated outbound shipping schedules to meet on-time delivery and throughput SLAs.
• Coordinated workforce planning, shift coverage, and task assignments based on real-time operational demand.
• Ensured compliance with Amazon’s safety standards, SOPs, and quality guidelines.
• Trained, coached, and supported associates to improve performance, accuracy, and engagement.
• Collaborated with cross-functional teams including safety, HR, and operations management to maintain smooth workflow.
• Communicated performance insights and operational updates to senior leadership in a clear and data-driven manner.
• Supported continuous improvement initiatives by tracking results and helping scale best practices across shifts.

• Operated and monitored manufacturing machinery to ensure efficient, safe, and accurate production of goods.
• Set up machines according to production specifications, work orders, and safety guidelines.
• Performed first-piece inspections and regular quality checks to ensure products met required standards.
• Monitored machine performance and adjusted settings to maintain optimal output and minimize downtime.
• Identified, troubleshot, and reported equipment malfunctions or process deviations.
• Recorded production data including output counts, scrap, defects, and downtime for reporting and analysis.
• Ensured compliance with health, safety, and quality standards across all machine operations.
• Performed routine preventive maintenance, cleaning, and basic repairs to keep machines running smoothly.
• Worked closely with supervisors and quality teams to resolve production or quality issues.
• Maintained a clean, organized, and safe work environment in accordance with 5S practices.
• Streamlined processes by integrating automation tools, enhancing operational efficiency across multiple systems.
• Completed software updates and assessed security patches for optimized computer use.
• Conducted risk assessments and implemented mitigation strategies to ensure system reliability and security compliance.
• Developed comprehensive documentation for system configurations, procedures, and troubleshooting guidelines for end-users.