RAVEN PHILLIPS
Kleinburg,Ontario
Overview
1
1
year of professional experience
Work History
Hostess and Busser
Hibachi Teppanyaki & Bar
Vaughan, ON
03.2021 - 11.2021
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Remained organized and professional while providing exceptional customer service.
- Used table management system to serve customers and coordinate guest movements.
- Bussed tables, presented menus, seated customers, and assisted wait staff.
- Commended by the supervisor for communication skills and ability to work efficiently in a fast-paced environment.
- Trained new employees in service and operational procedures.
- Met goals for fast table turnaround and low customer wait times by controlling guest flow.
- Actively participated in team meetings to discuss ways of improving overall guest experiences.
Education
Honours Bachelor of Science - Life Science Program
University of Toronto
27 King’s College Circle, Toronto06.2024
High School Diploma -
Woodbridge College
71 Bruce Street, Woodbridge 06.2020
University of Toronto - Summer Mentorship Program
27 King’s College Circle, Toronto07.2019
Skills
- Bilingual Proficiency in French and English
- Outstanding Attention to Detail
- Effective Collaboration and Teamwork Skills
- Effective Leadership and Time Management Skills
- Exceptional Multitasking and Organization Skills
- Quick Adaptability to New Environments and Situations
- Strong Communication and Problem-Solving Skills
- Deep Understanding of Intersectionality and Social Determinants of Health
- Skilled in Analyzing Data and Utilizing Statistical Methods
- Experienced with Microsoft Office Suite and R Studio
- Smart Serve Ontario certified
Volunteer Experience
Emergency Department Volunteer
Mackenzie Health Cortellucci Vaughan Hospital 03/2023 - present
- Warmly welcome and guide patients, visitors, and staff.
- Provide information and respond to inquiries about hospital services.
- Escort patients to appointments, rooms, or testing locations.
- Assist in the triage process to ensure smooth and efficient patient flow.
- Facilitate patient transport, including operating wheelchairs.
- Support with administrative tasks such as filing, data entry, and answering phones.
- Aid hospital staff with lab runs, stocking supplies, and other necessary tasks.
Timeline
Hostess and Busser
Hibachi Teppanyaki & Bar
03.2021 - 11.2021
Honours Bachelor of Science - Life Science Program
University of Toronto
High School Diploma -
Woodbridge College
University of Toronto - Summer Mentorship Program