Rachel Procyk
Toronto
Summary
Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess, Busser
Queen Margherita Pizza
08.2023 - 04.2024
- Responsible for greeting/seating customers, providing a positive and friendly impression to represent the restaurant, making connections, being talkative with the guests to give them a better experience, taking pick-up orders over the phone and setting up/busing tables in a fast paced environment. In addition, responsible for Uber Eats, DoorDash, and SkipTheDishes orders.
Hostess, Busser
Goodfellas Wood Oven Pizza
09.2021 - 12.2021
- Responsible for greeting/seating customers, providing a positive and friendly impression to represent the restaurant, making connections and being talkative with the guests to give them a better experience, taking pick-up orders over the phone and setting up/busing tables. Job ended early due to COVID-19.
Education
Bachelors of Science - Nursing
Western University-Fanshawe College
London, ON05-2028
Humberside Collegiate Institute
York, ON06-2024
Skills
- Organization
- Flexible
- Task prioritization
- Bilingual (French/English)
- Time management
- Positive attitude
- Greeting guests
- Customer service
- Effective multitasking
- Phone etiquette
Certification
- SmartServe Certified
- CPR, BLS, First-Aid Certified
LANGUAGES
English
French
Timeline
Hostess, Busser
Queen Margherita Pizza
08.2023 - 04.2024
Hostess, Busser
Goodfellas Wood Oven Pizza
09.2021 - 12.2021
Bachelors of Science - Nursing
Western University-Fanshawe College
Humberside Collegiate Institute
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