Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ravdeep Dosanjh

Sacramento

Summary

Tech-savvy Slot Technician possessing in-depth knowledge of gaming machine circuitry, installation procedures, assembly and maintenance. Offering 4 years of experience monitoring and repairing slot machines. Skillful in effectively identifying malfunctions, troubleshooting and adjusting electro-mechanical and electronic equipment to optimize efficiency. Collaborative team player comfortable working with minimal supervision and managing multiple tasks simultaneously.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Slot-technician

Red Hawk Casino
10.2019 - Current
  • Improved slot machine performance by conducting regular maintenance and troubleshooting tasks.
  • Enhanced customer satisfaction by providing timely and efficient repair services for malfunctioning machines.
  • Contributed to a safe gaming environment by adhering to strict safety protocols during repairs and installations.
  • Assisted in the training and development of junior technicians, sharing expertise and best practices in slot machine maintenance.
  • Reset and refilled slot machines with tickets and money.
  • Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
  • Conducted routine inspections to verify compliance with gaming control.
  • Set up and tested gaming machines and circuitry to conduct operational and functional tests, evaluating performance and reliability of gaming devices.
  • Performed minor repairs and made adjustments to slot machines to resolve common problems.
  • Exceeded performance goals by consistently completing assigned work orders within specified timeframes and with a high level of quality.
  • Ensured regulatory compliance by following established guidelines for gaming machine operation, testing, and reporting procedures.
  • Streamlined the installation process for new slot machines, reducing downtime and minimizing disruptions to casino operations.

Store Manager

Self-employeed
01.2017 - 10.2019
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Rotated merchandise and displays to feature new products and promotions.
  • Completed point of sale opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Product Quality Assurance

Broadridge
10.2016 - 12.2018
  • Collect and compile statistical quality data.
  • Document internal audits and other quality assurance activities.
  • Investigate customer complaints and non-conformance issues.
  • Interpret and implement quality assurance standards.
  • Devise sampling procedures and direction for recording and reporting quality of data.

Education

Associate of Science - Mechatronics

Sierra College
Rocklin, CA
06.2015

Skills

  • Preventative Maintenance
  • Adaptability
  • Computer Literacy
  • Teamwork Abilities
  • Schematics Reading
  • Technical Support
  • Circuit Repair
  • Machine Removal
  • Service Calls
  • Equipment Troubleshooting
  • Data Management
  • Effective Multitasking
  • Electro-Mechanical Adjustments
  • Documentation and Reporting
  • Hardware Installation
  • Circuit Analysis

Certification

  • Mechatronics Certificate of Completion, Sierra College, 2015
  • Electro - Mechanical Skill Certificate, Sierra College, 2015

Timeline

Slot-technician

Red Hawk Casino
10.2019 - Current

Store Manager

Self-employeed
01.2017 - 10.2019

Product Quality Assurance

Broadridge
10.2016 - 12.2018

Associate of Science - Mechatronics

Sierra College

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Ravdeep Dosanjh