Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Raul Pinto Valdez

Soledad

Summary

Accomplished Banquet Captain with a proven track record at Pebble Beach Resorts, excelling in staff leadership and guest relations. Mastered venue coordination and food safety, significantly enhancing event success and client satisfaction. Known for exceptional leadership and employee development, driving team performance and fostering repeat business through professional client interactions.

Knowledgeable Food Professional with solid background in coordinating and overseeing large-scale events. Consistently ensured smooth operations and guest satisfaction through effective planning and problem-solving. Demonstrated excellence in team leadership and adapting to dynamic event requirements.

Professional hospitality leader prepared for role that demands high standards and results-driven management. Proven ability to organize and execute seamless events, ensuring guest satisfaction and operational efficiency. Valued for collaborative efforts and flexibility in adapting to changing event needs, while showcasing strong communication and organizational skills.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Banquet Captain

Pebble Beach Resorts
08.1990 - 07.2024
  • Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
  • Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
  • Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
  • Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.

Banquet Server

The Clement Intercontinental
04.2020 - 11.2021
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.

Banquet Captain

The Monterey Plaza
03.2016 - 05.2018
  • Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
  • Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
  • Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
  • Maintained accurate records of event details, client communications, and financial transactions to ensure seamless organization and execution.
  • Ensured compliance with safety regulations, maintaining a safe working environment for both staff and guests.
  • Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
  • Resolved customer complaints effectively, turning potentially negative experiences into opportunities for improvement.

Education

High School Diploma -

Cesar A Ruiz
Mexico City

Skills

  • Staff management
  • Staff supervision
  • Food safety
  • Food safety and sanitation
  • Guest relations
  • Inventory management
  • Table setting expertise
  • Corporate event management
  • Staff leadership
  • Exceptional leadership
  • Employee development
  • Venue coordination

Accomplishments

  • Supervised team of thirty, or more staff members.
  • Achieve success through effectively helping with special events, such as ATT Pro-Am, Concourse the Elegance and Food and Wine Festival, as Beverage Manager.
  • Accomplished and experienced, Bartender, Barista and Mixologist.
  • Certified Sommelier Level One

Certification

  • Alcohol Server Certification - ServSafe Alcohol.
  • Certified Food Safety Manager (CFSM) - National Registry of Food Safety Professionals.
  • ServSafe Workplace Harassment Prevention Certificate – National Restaurant Association.
  • TIPS (Training for Intervention Procedures Certification - TIPS.
  • First Aid Certification - American Red Cross.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Banquet Server

The Clement Intercontinental
04.2020 - 11.2021

Banquet Captain

The Monterey Plaza
03.2016 - 05.2018

Banquet Captain

Pebble Beach Resorts
08.1990 - 07.2024
  • Alcohol Server Certification - ServSafe Alcohol.
  • Certified Food Safety Manager (CFSM) - National Registry of Food Safety Professionals.
  • ServSafe Workplace Harassment Prevention Certificate – National Restaurant Association.
  • TIPS (Training for Intervention Procedures Certification - TIPS.
  • First Aid Certification - American Red Cross.

High School Diploma -

Cesar A Ruiz
Raul Pinto Valdez