Raul Marquez
Montreal,QC
Summary
Professional catering assistant with a track record of enhancing team efficiency and sanitation practices, notably achieving an 81% improvement score in food safety inspections at ASA.
Skilled in advanced food safety and providing exceptional service, demonstrated by a significant satisfaction rate increase at Barchester Healthcare.
Excels in allergen awareness and fostering memorable dining experiences.
Overview
17
17
years of professional experience
Work History
Kitchen Assistant
ASA
01.2011 - 11.2024
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Helped improved sanitation practices in the kitchen by 28%
- Cleaned and organized kitchen stations to promote team efficiency which overall had an 81% improvement score in the 2024 Food Safety Inspections.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Maintained strict compliance with food safety regulations, ensuring high-quality meals for patrons.
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
Catering Assistant
Barchester Healthcare (Drummond Grange)
01.2008 - 12.2010
- Cleaned and organized kitchen stations which increased team efficiency up to 95%.
- Provided friendly, courteous service to create memorable moments for over 300 residents.
- Helped chefs prepare and present food to residents and event guests with strong attention to detail and presentation expertise.
- Responded to resident and healthcare team inquiries and resolved complaints to establish trust which resulted in 92% increase in satisfaction rate.
- Ensured compliance with health and safety standards, maintaining safe environment for residents, staff, and guests. This has yielded an almost perfect score in the 2009 Care Commission Scotland unannounced inspections.
Education
Higher National Certificate - Hospitality Management (with Placement)
Edinburgh Colleges
Scotland, UK10-2014
Skills
- Advanced Food safety
- Cleaning and sanitizing
- Dishwashing
- Chef support & Kitchen equipment operation
- Allergen awareness
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Kitchen Assistant
ASA
01.2011 - 11.2024
Catering Assistant
Barchester Healthcare (Drummond Grange)
01.2008 - 12.2010
Higher National Certificate - Hospitality Management (with Placement)
Edinburgh Colleges
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