Henok Ayele
Edmonton
Summary
Developed strong customer service and multitasking skills in fast-paced food service environment. Excels in maintaining high standards of food safety and quality while efficiently managing multiple tasks. Seeking to transition into new field where these skills can contribute to team-oriented and customer-focused environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior Sandwich Artist and Salad Maker
Civeo Bighorn Lodge
05.2023 - 07.2025
- Oversaw daily sandwich preparation to ensure quality and consistency in food presentation.
- Mentored junior staff on best practices for food safety and hygiene compliance.
- Streamlined sandwich assembly processes, reducing preparation time and enhancing customer satisfaction.
- Implemented inventory management practices to minimize waste and optimize supply usage.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance guest experience.
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
- Assisted with staff training, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Implemented process improvements that enhanced the quality and presentation of salads served.
- Responded proactively to customer feedback, adjusting recipes to meet dietary preferences and enhance satisfaction.
Education
Food And Pastry
BENVENIDO
ADDIS ABABA02-2018
Skills
- Exceptional customer service
- Safe food handling
- Inventory control expertise
- Conflict resolution techniques
- Order processing accuracy
- Sanitation standards compliance
- Expert sandwich making
- Strong leadership skills
- Food allergy awareness
- Advanced food safety
- Willingness to learn
- Multitasking and prioritizing
- Problem-solving
- Customer service
- Time management
- Dependable and honest
- Attention to detail
- Cleaning and sanitization
- Food safety
- Phone and online order processing
Languages
English
Professional Working
Certification
- Licensed food safety - 23 MAR 2024
- WHIMS
- COMMON SAFETY ORIENTATION 05 JUL 2023
Timeline
Senior Sandwich Artist and Salad Maker
Civeo Bighorn Lodge
05.2023 - 07.2025
Food And Pastry
BENVENIDO
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