Raul Ayala
Montebello
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
8
8
years of professional experience
Work History
Manager
L & M Footwear
11.2016 - 12.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Order Management Specialist
Hannibalindustries
05.2017 - 11.2017
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Managed high volumes of orders, consistently meeting deadlines and maintaining accuracy throughout the process.
- Reduced order errors with meticulous attention to detail, thorough review, and effective communication.
- Supported sales team for increased revenue generation by efficiently managing orders and maintaining customer satisfaction.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CA06-2017
Skills
- Customer service
- Inbound customer service
- Team leadership
- Time management
- Complaint handling
- Decision-making
- Verbal and written communication
- Product knowledge
- Customer relations
Timeline
Order Management Specialist
Hannibalindustries
05.2017 - 11.2017
Manager
L & M Footwear
11.2016 - 12.2024
High School Diploma -
El Rancho High School
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