Rashmi Chhina
Surrey,BC
Summary
Dynamic professional with a proven track record in customer service and teamwork, demonstrated at Save-On-Foods and A&W Restaurants. Excelled in problem-solving and time management, boosting customer loyalty and enhancing team productivity. Skilled in creating positive environments and fostering relationships, with a knack for meeting targets and ensuring compliance with safety regulations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Associate
Save-On-Foods
10.2018 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Worked to meet or exceed special targets for credit card applications, special donations (Children's Hospital and local food bank donations) and specific product promotions.
- Prioritized helping customers over completing other routine tasks in store.
- Built customer loyalty and retention by delivering excellent shopping experiences. This led to an increase in customer revisits to the store due to memorable experiences.
Assistant Manager
A&W Restaurants
02.2020 - 10.2020
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Crew Member
A&W Restaurants
10.2018 - 02.2020
- Cleaned and maintained all areas of restaurant to promote clean image.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Elementary School Teacher
Tiny Tot's Foundation School
09.2013 - 05.2014
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Met with parents to review Individualized Education Plans for at-risk students.
- Taught core subjects of Math, English, Hindi and Arts.
Education
Bachelor of Commerce - Commerce
Swami Ramanand Teerth Marathwada University
Nanded, India01-1999
High School Diploma -
Nehru English School
Nanded, India01-1995
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Timeline
Assistant Manager
A&W Restaurants
02.2020 - 10.2020
Sales Associate
Save-On-Foods
10.2018 - Current
Crew Member
A&W Restaurants
10.2018 - 02.2020
Elementary School Teacher
Tiny Tot's Foundation School
09.2013 - 05.2014
Bachelor of Commerce - Commerce
Swami Ramanand Teerth Marathwada University
High School Diploma -
Nehru English School