Rashibha Sisodia
Kamloops
Summary
Dynamic and customer-focused professional , excelling in effective communication and problem-solving. Proven ability to enhance customer satisfaction and streamline operations. Skilled in money handling and maintaining a clean environment, contributing to a positive guest experience during peak hours.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Counter Attendant
Tim Hortons
03.2025 - 04.2025
- Cooked food items with precision while adhering to health and safety guidelines.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Demonstrated professionalism under pressure during peak hours while maintaining a friendly demeanor towards customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers.
Front Desk Receptionist
Howard Johnson’s Motel by Whyndm
09.2024 - 12.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in / check out process.
- Kept front office clean and organized, promoting professionalism.
- Improved communication flow by establishing daily briefing for front desk and administrative staff.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Processed credit, debit, and cash transactions while updating records.
- Handled large number of phone calls, routing questions to correct staff for swift resolution.
CCTV Operator
G4S Secure Solutions
08.2020 - 10.2023
Education
Masters In Computer Applications - Computer Applications Development
Janardhan Rai Vidhyapeeth
Udaipur, Rajasthan , India06.2021
Bachelor In Computer Applications - Computer Applications Development
Bhopal Nobles University
Udaipur, Rajasthan , India05.2019
Skills
- Effective communication
- punctuality
- Money handling
- Upselling strategies
- Cross-selling products
- Positive attitude
- Teamwork
- Customer service
- Cleaning and organization
- Attention to detail
- Multitasking
- Problem-solving abilities
- Data entry
Languages
English
Full Professional
Certification
Serve it Right , BC
Timeline
Counter Attendant
Tim Hortons
03.2025 - 04.2025
Front Desk Receptionist
Howard Johnson’s Motel by Whyndm
09.2024 - 12.2024
CCTV Operator
G4S Secure Solutions
08.2020 - 10.2023
Masters In Computer Applications - Computer Applications Development
Janardhan Rai Vidhyapeeth
Bachelor In Computer Applications - Computer Applications Development
Bhopal Nobles University
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