Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rashamdeep Singh

Rashamdeep Singh

Richmond Hill,Canada

Summary

RIBO licensed insurance professional with comprehensive knowledge of insurance practices and regulatory compliance. Proficient in sales, customer service, and building strong client relationships. Seeking an exciting opportunity to leverage skills as an insurance broker within a dynamic brokerage.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Circle K
03.2022 - 09.2024
  • Engaged customers to assess their needs and provided tailored recommendations, ensuring high levels of satisfaction
  • Resolved complaints effectively, leading to improved customer loyalty and retention rates
  • Promoted products and services, achieving an increase in sales by20% through proactive customer engagement
  • Coordinated employee schedules and maintained store standards in merchandising, security, and presentation
  • Actively gathered customer feedback and suggested improvements to management

Sales Manager

Chawla Footwears (Retail Sales)
02.2018 - 03.2020
  • Helped customers find products tailored to their needs, ensuring a personalized shopping experience
  • Fostered a trusting environment to enhance sales, encourage repeat business, and build customer loyalty
  • Tested and implemented new sales strategies and techniques; utilized customer feedback to optimize store performance
  • Engaged in continuous training and professional development to stay updated on retail trends and enhance sales skills
  • Provided product recommendations and assistance to customers both in-store and through online channels – phone and email

Education

RIBO - Insurance

Insurance Institute of Canada
01-2025

Post-Graduate Certification - Human Resource Management

Lambton College
01.2023

Bachelor of Laws - undefined

Punjabi University
01.2020

Skills

  • Communication Skills
  • Customer Satisfaction & Retention
  • Analytical & Problem-Solving
  • Active Listening
  • Critical Thinking
  • Multi-tasking
  • Data entry

Languages

English - Full Professional
Punjabi - Native or Bilingual
Hindi - Native or Bilingual
French - Elementary

Timeline

Customer Service Representative

Circle K
03.2022 - 09.2024

Sales Manager

Chawla Footwears (Retail Sales)
02.2018 - 03.2020

Bachelor of Laws - undefined

Punjabi University

RIBO - Insurance

Insurance Institute of Canada

Post-Graduate Certification - Human Resource Management

Lambton College
Rashamdeep Singh