Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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Raquel Pineda Torres

Calgary,AB

Summary

An exceptional team member with great communication. Values punctuality and responsibility. Motivated by learning new techniques, strategies to perfect the outcome of my work.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Student - Unit Clerk

Alberta Children's Hospital
01.2024 - 01.2024
  • Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
  • Improved patient experience by promptly addressing any concerns or questions related to their stay at the facility.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.

Front Desk Agent

Riviera Plaza and Conference Centre
05.2023 - 08.2023
  • Welcomed guests and engaged in friendly conversations while conducting the check-in process
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues
  • Received incoming calls and coordinated with staff to fulfill customer requests

Cashier/ Cash Office Associate

Save On Foods, Trans Canada
01.2022 - 02.2023
  • Worked in the cash office which included preparing bank deposits, and declaring the tills
  • Opened and closed the store, making sure all procedures were ready to start or end the day
  • Trained new team members in cash register operation
  • Worked closely with the front end staff to assist customers

Facial Therapist

Healing Touch Wellness Centre, Calgary NE
01.2022 - 12.2022
  • Knowledge of different skin types and evaluating them
  • Basic deep pore cleansing facial with steam, extractions and massage
  • Collaborated with team to determine the best effective treatment plan

Education

Certificate - Unit Clerk and MOA

Southern Alberta Institute of Technology
01.2024

Bachelor of Business - General Business

Mount Royal University
Calgary
06.2027

Diploma -

Bishop McNally High School
06.2022

Skills

  • Medical Terminology
  • Adaptability
  • Multitasking Abilities
  • Connect Care
  • Bookkeeping

Certification

  • Advanced Clinical Esthetician, 2022
  • Certified first aid, 2021
  • Certified Referee, CMSA, 2020

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

References

Available upon request

Timeline

Student - Unit Clerk

Alberta Children's Hospital
01.2024 - 01.2024

Front Desk Agent

Riviera Plaza and Conference Centre
05.2023 - 08.2023

Cashier/ Cash Office Associate

Save On Foods, Trans Canada
01.2022 - 02.2023

Facial Therapist

Healing Touch Wellness Centre, Calgary NE
01.2022 - 12.2022

Certificate - Unit Clerk and MOA

Southern Alberta Institute of Technology

Bachelor of Business - General Business

Mount Royal University

Diploma -

Bishop McNally High School
Raquel Pineda Torres