Raquel Pineda Torres
Calgary,AB
Summary
An exceptional team member with great communication. Values punctuality and responsibility. Motivated by learning new techniques, strategies to perfect the outcome of my work.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student - Unit Clerk
Alberta Children's Hospital
2024.01 - 2024.01
- Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
- Improved patient experience by promptly addressing any concerns or questions related to their stay at the facility.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
Front Desk Agent
Riviera Plaza and Conference Centre
2023.05 - 2023.08
- Welcomed guests and engaged in friendly conversations while conducting the check-in process
- Worked with housekeeping and maintenance staff to address and resolve building and room issues
- Received incoming calls and coordinated with staff to fulfill customer requests
Cashier/ Cash Office Associate
Save On Foods, Trans Canada
2022.01 - 2023.02
- Worked in the cash office which included preparing bank deposits, and declaring the tills
- Opened and closed the store, making sure all procedures were ready to start or end the day
- Trained new team members in cash register operation
- Worked closely with the front end staff to assist customers
Facial Therapist
Healing Touch Wellness Centre, Calgary NE
2022.01 - 2022.12
- Knowledge of different skin types and evaluating them
- Basic deep pore cleansing facial with steam, extractions and massage
- Collaborated with team to determine the best effective treatment plan
Education
Certificate - Unit Clerk and MOA
Southern Alberta Institute of Technology
01.2024
Bachelor of Business - General Business
Mount Royal University
Calgary06.2027
Diploma -
Bishop McNally High School
06.2022
Skills
- Medical Terminology
- Adaptability
- Multitasking Abilities
- Connect Care
- Bookkeeping
Certification
- Advanced Clinical Esthetician, 2022
- Certified first aid, 2021
- Certified Referee, CMSA, 2020
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
References
Available upon request
Timeline
Student - Unit Clerk
Alberta Children's Hospital
2024.01 - 2024.01
Front Desk Agent
Riviera Plaza and Conference Centre
2023.05 - 2023.08
Cashier/ Cash Office Associate
Save On Foods, Trans Canada
2022.01 - 2023.02
Facial Therapist
Healing Touch Wellness Centre, Calgary NE
2022.01 - 2022.12
Certificate - Unit Clerk and MOA
Southern Alberta Institute of Technology
Bachelor of Business - General Business
Mount Royal University
Diploma -
Bishop McNally High School