Ranjodh Singh Gill
Calgary
Summary
Dedicated professional with diverse experience in customer service, security, and commercial driving. Extensive experience operating large vehicles safely in various conditions. Eager to join The City of Calgary as a Transit Operator to leverage my skills in customer service, safety, and driving to contribute to the community.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Guard
GardaWorld
06.2025 - Current
- Provide security services at various sites, ensuring the safety and security of people and property.
- Selected to work as a Screening Officer at the G7 summit, a high-profile international event attended by world leaders, including the President of the United States and Prime Ministers of various countries.
- Collaborated closely with the Royal Canadian Mounted Police (RCMP) to maintain security and safety during the G7 summit for 13 days.
- Continue to perform general security guard duties at different sites, including patrolling, monitoring surveillance equipment, and responding to alarms.
Cashier
Dollarama
10.2021 - Current
- Provided excellent customer service by assisting customers with inquiries and resolving issues in a timely manner.
- Operated cash registers and handled financial transactions accurately.
- Maintained a clean and organized store environment to ensure a positive shopping experience.
- Collaborated with team members to achieve store goals and improve customer satisfaction.
Truck Driver
Rig Logistics
04.2022 - 01.2025
- Safely operated commercial trucks to transport goods within Calgary and across provinces, ensuring compliance with all traffic laws and safety regulations.
- Navigated diverse routes and weather conditions, demonstrating adaptability and strong driving skills.
- Communicated effectively with dispatchers and clients to coordinate deliveries and resolve any issues.
- Maintained a professional demeanor, representing the company positively during interactions with clients and the public.
Customer Service Representative
Instacart
09.2020 - 09.2021
- Delivered high-quality customer service via phone, addressing customer concerns and providing solutions.
- Utilized strong verbal communication skills to explain services and assist customers with their orders.
- Managed multiple tasks simultaneously while maintaining attention to detail and accuracy.
- Adapted to various customer needs and situations, demonstrating problem-solving abilities and stress tolerance.
Education
Technical Diploma - Computer Software Eng
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON09-2019
Skills
- Strong verbal communication and active listening skills
- Excellent customer service and interpersonal skills
- Ability to work effectively in a diverse and inclusive environment
- Sound judgment and problem-solving abilities
- High stress tolerance and adaptability to changing situations
- Proficient in following policies, procedures, and regulations
- Capable of interpreting and applying information from maps and schedules
- Proven ability to maintain safety and security in high-pressure environments
- Experienced in operating vehicles safely in various traffic and weather conditions
- Strong attention to detail and vigilance
- Effective collaboration with team members and external agencies
Certification
- Valid Class 5 Driver's License (Alberta), demonstrating advanced driving skills and experience with large vehicles.
- Committed to obtaining the necessary endorsements and certifications for the Transit Operator role, including the air brake 'Q' endorsement and Alberta Class 2 Operator's License.
- Licensed Security Guard - 2025-2027
- Use of force and Handcuffs Trained.
- Valid First Aid
Additional Information
- Committed to promoting equity, diversity, inclusion, anti-racism, and reconciliation.
- Dedicated to maintaining physical and psychological safety in the workplace.
- Eager to learn and grow within The City of Calgary organization.
- Available to work flexible hours, including weekends and holidays, as required by transit operations.
Languages
Punjabi
Native or Bilingual
English
Full Professional
Hindi
Native or Bilingual
Interests
- Soccer
Timeline
Security Guard
GardaWorld
06.2025 - Current
Truck Driver
Rig Logistics
04.2022 - 01.2025
Cashier
Dollarama
10.2021 - Current
Customer Service Representative
Instacart
09.2020 - 09.2021
Technical Diploma - Computer Software Eng
Sheridan College Institute of Technology And Advanced Learning
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