Dynamic Regional General Manager with Daikin North America LLC, excelling in strategic planning and client relationship management. Proven track record in driving sales growth through innovative marketing strategies and process improvements. Adept at leading teams to exceed targets while fostering strong partnerships, enhancing customer satisfaction, and optimizing budget management.
Overview
13
13
years of professional experience
Work History
Regional General Manager - Western Canada
Daikin North America LLC
Burnaby, British Columbia
10.2018 - 06.2025
Responsible for $59M in Western Canada looking after Independent Distributor Channels along with REP Channel in the Vertical Market space.
Managed budget planning and resource allocation for regional projects.
Developed strategic initiatives to align with company goals and market trends.
Coordinated training programs for staff to improve product knowledge and skills.
Analyzed sales reports to identify opportunities for growth and improvement.
Fostered relationships with key clients to strengthen business partnerships.
Implemented process improvements to optimize efficiency in regional functions.
Analyzed data from customer feedback surveys to identify areas of improvement.
Developed regional marketing strategies to increase sales and brand awareness.
Coordinated promotional events such as product launches and special discounts to drive sales growth in the region.
Prepared staff work schedules and assigned team members to specific duties.
Formed and sustained strategic relationships with clients.
Daikin Sales Manager - Western Canada
Daikin North America LLC
Burnaby, British Columbia
06.2014 - 10.2018
Led sales team to achieve quarterly targets through effective coaching.
Developed sales strategies based on market analysis and customer feedback.
Managed key client relationships to maintain high customer satisfaction levels.
Collaborated with marketing to create promotional materials for product launches.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Established relationships with key clients, while maintaining existing customer base.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Created and presented monthly reports to management on sales performance.
Established new accounts and serviced existing accounts maintaining professional relationships.
Developed pricing strategies that would maximize profits while still remaining competitive in the market.
Supported sales team members to drive growth and development.
Regional Sales Manager
Trane Canada
Vancouver , BC
04.2012 - 05.2014
Developed regional sales strategies to enhance market penetration and customer engagement.
Collaborated with cross-functional teams to align sales efforts with marketing initiatives.
Managed key client relationships to ensure satisfaction and repeat business opportunities.
Led quarterly sales meetings to communicate goals, challenges, and best practices.
Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
Developed strategies and plans for regional sales growth.
Analyzed regional market trends to discover new opportunities for growth.
Created promotional campaigns to increase sales in the region.
Organized trade shows, exhibitions, and other events to showcase products.
Participated actively in industry conferences and seminars for knowledge sharing purpose.
Education
High School Diploma -
St. Thomas Moore Collegiate
Burnaby, BC
06-1984
Skills
Budget management
Strategic planning
Sales analysis
Process improvement
Client relationship management
Marketing strategy
Team leadership
Customer service
Sales leadership
Business development
Cross-functional collaboration
Effective communication
Sales oversight
Customer relationship management
Affiliations
Enjoy spending time with my Wife (Karry), son Taylor and daughter Brandi along with our lovely granddaughter (Rhaenyra).
Golfing, Fishing and Skiing are all seasonal Activities I truly enjoy.
Spending time during the spring and summer weekends in our Trailer with our friends and family.
Accomplishments
2019 Daikin Canada won the Top selling performance division for all of North America
2019 - 2024 - Western Canada had 5 DCP's in the Top 50 in North America selling Daikin. In fact we had the number 2 and # 5 spots in 2023.