Randi-Lynn McLeod
Chatham,Canada
Summary
- Compassionate professional in personal care, known for high productivity and efficient task completion. Possess specialized skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Educational Assistant
St Clair Catholic District School Board
Chatham, Canada
03.2025 - Current
- Monitored student progress and provided timely feedback to educators and parents.
- Implemented behavioral interventions to address student needs and challenges.
- Provided individualized instruction for special needs students according to their IEPs.
- Supported students throughout academic instruction and assignments.
PSW
Plan A-Chatham/Sarnia
Chatham, Canada
11.2023 - Current
- Provided compassionate care to clients in long-term facilities.
- Monitored and documented changes in client health status.
- Provided personal care assistance and support to clients, including bathing, dressing, grooming, toileting and mobility.
- Respected privacy of all patients at all times while providing quality care services.
PSW
Riverview Gardens LTC
Chatham, Canada
05.2017 - 10.2023
- Provided emotional support to clients while encouraging independence.
- Improved patient outlook and daily living through compassionate care.
- Built strong and trusting rapport with clients and loved ones.
- Provided compassionate care to clients in long-term facilities.
- Trained new staff on best practices for patient care techniques.
Customer Service Representative
Minacs
Chatham, Canada
06.2014 - 10.2016
- Managed customer inquiries through phone and email communication.
- Resolved customer complaints by providing effective solutions.
- Educated customers on product features and services offered.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Gentle Persuasion Approach (GPA) Re-Certification -
Plan A
Chatham, ON06-2024
First Aid/CPR Certification -
Red Cross
Chatham, ON11.2023
Certified Personal Support Worker Program -
St Clair College
Chatham, ON04.2017
Gental Persuasive Approach (GPA) Certification -
St Clair College
Chatham, ON02.2017
Skills
- Individualized instruction
- Special needs support
- Behavioral intervention
- Academic monitoring
- Progress reporting
- Client documentation
- Compassionate care
- Emotional support
- Patient confidentiality
- Time management
- Dementia care
- Problem solving
Volunteer History
- 10/01/16, Student PSW placement, Copper Terrace LTC, Chatham ON
- 01/01/17, Student PSW placement, Riverview Gardens LTC, Chatham ON
- 01/01/07-01/01/08, Program Assistant, Brain Injury Association, Chatham ON
References
References available upon request.
Timeline
Educational Assistant
St Clair Catholic District School Board
03.2025 - Current
PSW
Plan A-Chatham/Sarnia
11.2023 - Current
PSW
Riverview Gardens LTC
05.2017 - 10.2023
Customer Service Representative
Minacs
06.2014 - 10.2016
Gentle Persuasion Approach (GPA) Re-Certification -
Plan A
First Aid/CPR Certification -
Red Cross
Certified Personal Support Worker Program -
St Clair College
Gental Persuasive Approach (GPA) Certification -
St Clair College
Similar Profiles
ANTONIETTA (ANNA) DoddsANTONIETTA (ANNA) Dodds
Custodian/Janitor at St. Clair Catholic District School BoardCustodian/Janitor at St. Clair Catholic District School Board
Kendra MajorKendra Major
Casual Educational Secretary at St. Clair Catholic District School BoardCasual Educational Secretary at St. Clair Catholic District School Board
Kristina MurphyKristina Murphy
Teacher at St. Clair Catholic District School BoardTeacher at St. Clair Catholic District School Board
Jason BrightJason Bright
General Manager/Operations Manager at Environmental Services Inc.General Manager/Operations Manager at Environmental Services Inc.
Kyra BabcockKyra Babcock
Personal Support Worker at Blenheim Community Village (Retirement)Personal Support Worker at Blenheim Community Village (Retirement)